Boutique Manager – Al Ain Mall Job Vacancy in Chanel Abu Dhabi – Latest Jobs in Abu Dhabi
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Company Name : Chanel
Location : Abu Dhabi
Position : Boutique Manager – Al Ain Mall
Job Description : Reporting to the Middle-East & India F&B Retail Manager, you will be responsible of the growth of your business, leading the team, developing clients loyalty while ensuring compliance with the Brand’s business strategy and image.
Your main responsibilities are:
Team management and engagement
Communicate vision, strategy and clear direction to retail staff
Motivate and retain the boutique team members
Supervise the organisation and the team efficiency, monitor objectives, encourage team work, share knowledge and expertise
Support team members in their individual development and coordinate with training team on individual needs
Business development
Pilot and coordinate all the activities of the Boutique in accordance with the strategy and objectives
Ensure the business strategy is understood and deployed in the Boutique
Control, monitor, share and report the business financial and budgetary indicators relating to the results of the Boutique
Develop and analyze the sales to achieve business objectives in accordance with the budget, define action plan and take appropriate corrective actions when needed
Client Experience
Ensure excellence in client service in accordance with the Brand’s standards: create a unique experience for each client
Support the sales team on the shop floor
Strongly encourage the team to manage, use and develop the clients database
Put in place strong CRM and clienteling action plans at boutique level to engage and retain clients
Coordinate animations installation, maintenance needs, events organization acting proactively and putting in place initiatives at boutique level to strengthen the client experience
Boutique operations
Ensure the retail space is well maintained and the Visual Merchandising guidelines are respected
Oversee day-to-day operations of the boutique and solve operational issues with the support of the retail manager
Ensure the right level of stock of each category and effectively manage the salable and PLV orders at boutique level
Plan and take necessary steps to have optimum stock levels and maintain inventory discrepancies at the lowest possible level.
Ensure company policies and procedures are respected in the boutique
Liaise with suppliers on boutique supplies
You have at least 5 years’ experience in boutique management in a luxury retail environment preferably in fragrance and beauty. You have a strong knowledge of managing 360 boutique operations. Excellent interpersonal, communication and organizational skills along with a strong analytic and intercultural approach will be a real asset to succeed in this position.
Fluent English language skills are a must, arabic would be a real advantage.
Permanent position based in Yas Mall, Abu Dhabi (new boutique to be opened)
This post is listed Under Jobs in Abu Dhabi
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