Guest Service Agent Job Vacancy in Anantara Abu Dhabi – Latest Jobs in Abu Dhabi
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Company Name : Anantara
Location : Abu Dhabi
Position : Guest Service Agent
Job Description : Company Description
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Job Description
The primary responsibility of a Guest Service Agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.
Qualifications
A strong focus on customer service
Prior experience at least 1 year in luxury hotel in Front Office operations
Excellent communication skills; fluency in English is required
Arabic or European language is an advantage
Able to work in shifts, weekends and public holidays
Computer skills in MS Office
Comfortable to work with various digital systems (Opera PMS, Anantara App, Discovery Loyalty, MessageBox and others)
Additional Information
Able to relocate to isolated resort location.
This post is listed Under Jobs in Abu Dhabi
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