Guest Service Agent Job Vacancy in Avani Dubai – Latest Jobs in Dubai
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Company Name : Avani
Location : Dubai
Position : Guest Service Agent
Job Description : Company Description
Avani Palm View Dubai Hotel & Suites soars 48 storeys high, the Dubai Marina and Palm Jumeirah beyond providing a wow backdrop. Featuring a range of accommodation configurations, Avani offers the perfect base for corporate travellers, families and long-term guests looking for contemporary comforts and style. Wake up to dazzling views. Wander an exclusive neighbourhood. Lounge by the rooftop pool sunning with a cocktail in hand, taking in the ever-evolving skyline.
Job Description
As a Guest Service Agent, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner. You will take personal responsibility for ensuring that all issues pertaining to guest satisfaction are met, and that follow up is completed in a timely manner. You will be proactive and innovative suggesting alternatives that meet guest needs, ensuring their delight with their experience.
Qualifications
Vocational School in hotel managementPrevious experience in Front Office is preferredGood understanding of Front Office SystemsGood communication skillsGood English – both written and spoken
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