Guest Service Agent Job Vacancy in WHR Solution Ajman – Latest Jobs in Ajman
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Company Name : WHR Solution
Location : Ajman
Position : Guest Service Agent
Job Description : About Company
Ramada Hotel & Suites by Wyndham Ajman is located on Sheikh Khalifa Bin Zayed Street, in the centre of the main city of Ajman. With 388 rooms, it offers studio rooms as well as 1 bedroom and 2 bedroom suites. Providing a warm, welcoming retreat, the hotel is the ideal place to conduct business or perfect base to organise excursions to the UAE’s many attractions.
Job Descriptions
Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed.
Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems.
Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests.
Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure.
Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries.
Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures.
Skills Required
Customer Service Skills
Opera
Compensation & Benefits
Basic Salary: To be discussed during interview
Accommodation: Provided
Transportation: Provided
Annual Paid Leave: Provided
Employment Visa: Provided
Flight Tickets: Provided
Medical Insurance: Provided
This post is listed Under Jobs in Ajman
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