Housekeeping Supervisor Job Vacancy in RAFFLES Dubai – Latest Jobs in Dubai
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Company Name : RAFFLES
Location : Dubai
Position : Housekeeping Supervisor
Job Description : Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the world’s largest manmade island and archipelago. This luxurious five-star hotel with 391 spacious rooms, suites and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance. Guests can enjoy panoramic views, a private beach, state of the art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, signature and private restaurants complemented by exquisite banqueting and conference spaces.
When visiting Raffles, guests will discover the individual personality and story offered by the hotel. At the essence of every Raffles is the delivery of thoughtful, personal and discreet service to well-travelled guests. Raffles Hotels & Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore. The portfolio currently comprises eleven luxurious properties, from secluded resorts to city hotels in key locations around the world.
THE POSITION
To provide a consistent room and bathroom product, and service adjacent areas to meet Sofitel standards for cleanliness and presentation
KEY ROLES & RESPONSIBILITIES
Manage and supervise all tasks of his/her staff
Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to set standards and procedures
Supervise public areas
Ensure that guest supplies are replenished
Ensure guests’ requests are promptly and courteously met
Report damage or malfunction in hotel rooms using P.M.S system
Maintain equipment in proper state of cleanliness and repair
Maintain a section floor report
Conduct daily briefings with staff at floor level
Conduct regular room checklists
Report unusual behavior/activities on floors to Assistant Housekeeping Manager
Record room status in allocated section accurately
Comply with hotel’s health, safety and hygiene policies
Attend meetings and training sessions as required
Fully understand the difference in guest levels (VIP) and in room categories
PERSONAL ATTRIBUTES
Good reading, writing and oral proficiency in English
Must be well presented and professionally groomed at all times
Strong interpersonal skills and attention to detail
Must have good leadership skills and training skills
QUALIFICATIONS
Degree from School for Tourism & Hotel Management
EXPERIENCE
Minimum 3 years experience in a similar capacity in the hospitality industry
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