Logistics Coordinator Job Vacancy in Majid Al Futtaim Dubai – Latest Jobs in Dubai

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Full Details :
Company Name : Majid Al Futtaim
Location : Dubai
Position : Logistics Coordinator

Job Description : Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 40,000 team members in 15 international markets representing over 100 nationalities – all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.

Role Purpose:

The Logistics Coordinator is responsible for monitoring all aspect of supply chain ensuring timely delivery of shipments from the supplier to the warehouses & various destination. The role is also responsible for coordinating with internal stakeholders and reporting the service provider’s performance and business KPIs.

Responsibilities will include, but will not be limited to the following:

Operations
Financial & Standards
Customer

Coordinate with service provider to ensure prompt and proper movement of shipments from source to destination thus meeting the business requirements.
Monitor order fulfillment of daily replenishments, launches, returns, deliveries and highlight any discrepancy or issue related to the orders and deliveries.
Ensuring that the services providers meet or exceeds the SLA and the agreed KPIs.
Share the forecasts of future intakes and manage the capacity of the service providers to meet our business needs.
Address and escalate shipment, warehouse, inventory issues and incidents such as damages, discrepancies, and delays to line manager.
Prepare and maintain KPI reports (WH performance, service provider performance, shipment tracking, etc.) and report to line manager on regular basis.
Update the performance tracker (contract vs actual) regularly and raise the flag in case of any variance.
Raise PR/PO and submit billing invoices in relevant systems and make sure all payments are processed by FSSC on time.
Identify areas of improvements in processes to strengthen our operational excellence.
Responsible for maintaining a healthy stock integrity in our system Vs the physical stock by following the business processes.
Contribute and support the business in achieving the Dare Today, Change Tomorrow sustainability strategy.
Responding to all customer inquiries and providing relevant updates and timely information to all stakeholders.
Maintain strong professional relationships with internal and external stakeholders.
Coordinate with the 3PL and service provider to ensure that MAF Deliverables are met.

KPIs

Accurate and appropriate data input and reports
On time submission of invoices
Meeting the agreed SLAs with internal departments
Sustainability Initiatives
Logistics Saving initiatives
Customer satisfaction

Functional / Technical Competencies

Have critical knowledge in logistics, warehousing and distribution
Well versed with MS office, ERP, SAP, AX
Excellent customer service and client relations skills
Ability to work in a fast faced environment
Time management skills
Team Player
Detail oriented
Effective communication skills
Analytical approach

Behavioural Competencies

Leads the Way – Is able to prioritize work based on urgency and impact. Is able to communicate objectives in a clear manner. Reaches out to colleagues for support as and when needed to ensure timely delivery of objectives. Takes initiative to create positive energy. Enthusiastic about new challenges.
Drives Impact – Is able to identify key pieces of information required for delivery of work. Identifies areas of risk within own role. Understands when things are urgent. Takes ownership and escalates where required in a timely manner.
Thinks Customer – Actively listens and demonstrates understanding for customer’s stated and unstated expectations, and understands what is needed to deliver on expectations. Delivers value and quality to the customer. Understands “customer first” mindset.
Thinks Group – Understands how and where own role / work fits in the overall company. Demonstrates willingness and ability to collaborate. Actively achieves targets. Communicates well with colleagues. Listens attentively. Does not shy away from collaborating.
Develops Talent – Suggests ways of improving efficiency. Spends time learning and improving. Regularly seeks feedback. Responds honestly to difficult questions and gives relevant feedback when required.
Fosters Innovation – Does not hesitate to share new ideas. Is curious and takes inspiration from best practices. Demonstrates creativity in day to day work.

Qualifications & Experience

Qualifications / Education
Bachelor’s Degree
Experience
2-3 years’ experience in Supply Chain and logistics or related industry

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