Manager Operations Excellence – NFV Job Vacancy in Talabat Dubai – Latest Jobs in Dubai
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Full Details :
Company Name : Talabat
Location : Dubai
Position : Manager Operations Excellence – NFV
Job Description : When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.
Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!
Our philosophy is to make sure we do what is right for our ecosystem – our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.
What’s On Your Plate?
Develop and optimise operational processes and technology solutions to support growth across local markets. Key focus is to work with local teams to understand operational blockers to achieving KPI’s and engage with central teams to improve
Optimizes core operational processes to enable growth and scale with local markets
Scope and deliver initiatives to improve ops metrics quantified with comprehensive data analysis to measure success
Project manage product roll outs end to end (experiment, GTM and launch) and ensure the right processes and procedures are in place
Work closely with local market teams to deliver operational KPIs through operational and product initiatives
Build relationships across local markets and central functions to ensure local markets needs are prioritised
Consistently review and identify areas of opportunity; simplfing and removing non-value adding tasks and automating store operations
Own, drive and build required reporting infrastructure to support ongoing use, improvement and optimization of core processes
Proactively communicate and where needed, create communication cadence at local level to ensure visibility of performance, initiatives and product changes
What Did We Order?
5 plus years operational experience in a FMCG/Retail business
Experience in operational process and improvements
Experience with project management
Ability to build relationships, motivate peers and manage upwards
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