Product Support Operations Representative Job Vacancy in Caterpillar Dubai – Latest Jobs in Dubai
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Company Name : Caterpillar
Location : Dubai
Position : Product Support Operations Representative
Job Description : Career Area:
Marketing / Sales / Product Support
Job Description:
Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.
When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in – the roads, hospitals, homes, and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer’s needs.
Join us.
As a Field Representative, you will begin your development in the MTC Training Class. Following the training class, you will enter rotational assignments tailored to an industry or distribution service (dealer development) career path. Rotational assignments will be focused on developing industry and product application knowledge as well as a strong understanding of the Caterpillar Dealer network.
This is a position designed to build the employees skill sets within a specific industry and to help prepare you for future field rep as a Product Support Operations Reps (PSOR) .
The Product Support Operations job duties include:
counseling dealers in developing increased human performance capability
providing guidance on existing and potential service issues and improvement measures within one industry
assisting dealers on forecast, strategy planning and sales techniques
supporting rollout of new products (e.g., products, parts, customer service agreements, other service products)
analyzing and communicating marketplace and competitive activity to Caterpillar personnel and dealers
analyzing product application, configuration and utilization that provide the best solution for a customer
assisting dealers with business planning within one industry
helping to create and promote programs that increase sales while maximizing price realization
continuing to develop required proficiency level in the specified foundation competencies and skills
Required Qualifications:
3 years of working experience or at least one year with Caterpillar
Requires a marketing, business administration or engineering degree or the equivalent
Must be willing to travel extensively (20%-50% depending on the role)
Demonstrated technical aptitudes
Good communication, interpersonal and collaboration skills
Fluent in English
Desired Qualifications:
Previous technical or entry-level marketing experience preferred
Intermediate proficiency with any of the following equipment
Construction Equipment
Mining Equipment
Diesel Engines
Natural Gas Engines
On-Highway Trucks
Caterpillar is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit https://www.caterpillar.com/en/careers/why-caterpillar.html
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Caterpillar is an Equal Opportunity Employer (EEO).
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