Senior Key Accounts Manager – eCommerce Job Vacancy in FrieslandCampina Thirumala, Thiruvananthapuram, Kerala – Latest Jobs in Thirumala, Thiruvananthapuram, Kerala
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Company Name : FrieslandCampina
Location : Thirumala, Thiruvananthapuram, Kerala
Position : Senior Key Accounts Manager – eCommerce
Job Description : Responsible for the eCommerce (Pureplayers) and eRetailers account. This role leads the cascading of the Fighting Unit strategy into data-driven 12Q Channel and Customer Plans for the assigned eCommerce and eRetailers account. Align and integrate with Brand Plans from Marketing team and Channel & Category strategy from CCD team. Lead execution against 12Q Plan with the accounts through joint business planning, perfect online shop-in-shop, strong profit management and growth of key accounts and their share of wallet. Strategically manage the assigned eCommerce Pureplayers and eRetailers.
What we ask
Bachelor or Master Degree in related fieldMinimum 5 years’ experience in E-commerce, Key Account Management (Modern Trade), Social Commerce, Business Development, and Project Management.Solid understanding and track record in eCommerce strategy, channelsClear communicator, effective negotiator, with the ability to identify others’ needsCan work autonomously but also as part of multi-disciplinary teamsOpen minded and ‘thinks creatively out of the box’, forward thinking.Eye for detail in executionEnthusiasm for acquiring new skills and knowledge, as well as for developing others.Good command of both English & Thai in speaking, reading, and writingSelf-motivated with ‘can do attitude’.Organizational sensitivityStrong communication skillsTeam player, team spirit ambassador as to connect multidisciplinary teams under one seamless consumer experience
What we offer
FrieslandCampina Thailand is the affiliate of Royal FrieslandCampina and has been here since 1967. We produce and sell variety of dairy products under brand name Foremost, Ship, Falcon and My Boy. The extensive product range of quality products includes pasteurized milk, UHT milk, yoghurt drinks, and condensed milk. We believe our current and future success depends largely on the quality of our employees. For this reason, Foremost wants to offer an attractive, challenging and inspiring working environment where employees are encouraged to develop themselves both professional and personally.
Vacancy description
Lead cascading of Fighting Unit strategy into data-driven Channel & Customer Channel plan for eCommerce and eRetailers account (incl. budget , KPIs and yearly targets, per key account). Align and integrate with Channel & Category strategy from CCD team. Run execution drumbeat and deliver on Channel & Customer strategy, driving distribution & profitable volume growthKey person to consult clients on commercial strategy across E-commerce Pureplayers and eRetailers, own social commerce , and co-working with Marketing team for plan social media strategy.Work closely with local Commercial management (Key Account team) to ensure proper Account Management and Development of existing Key Accounts across multiple categories.Drive customer preference to grow share of wallet through: (1) Constructive partnering with new and existing customers (incl. e-retailers); (2) Leading fact-based negotiations to create WIN-WIN trade terms (incl. optimal price and promo policy, in alignment with Marketing) and engaging in joint business planning; (3) Creating efficient service agreementsWin with relevant assortment: (1) Prioritizing Hero SKUs in assortment planning with Key Accounts(2) Contributing to insights on right price/pack architectures ( (OBPPC) for eCommerce and eRetailers (3) Collect pack insights and learnings from field and closely monitor competitors and customer demand to drive barrier-breaking renovation/ innovationDrive physical availability by executing Consumer and Channel Activation plans and leading Perfect online shop-in-shop: (1) Set distribution targets per customer (prioritizing Hero SKUs); (2) Ensure Perfect Visibility by including Perfect Store KPIs in customer agreements and facilitating data collection;Run effective promotions (driving penetration and with positive ROI). Align activity calendar with customers in excellent execution of Channel & Customer Plans (incl. look & feel of online activity campaign).Monitor eCommerce and eRetailers contribution per customer and key sales KPIs: vol./val./ profitable growth, , and provide reports to Channel Lead (incl. improvements and growth opportunities).Own and run a reliable sales forecast & S&OP for the eCommerce channel.
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