Systems Engineer – Salesforce Job Vacancy in Shell Bengaluru, Karnataka – Latest Jobs in Bengaluru, Karnataka
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Company Name : Shell
Location : Bengaluru, Karnataka
Position : Systems Engineer – Salesforce
Job Description : The Role
Dimensions
Role and Responsibilities
Daily administration and support of Salesforce system, including but not limited to managing multiple user setup, profiles and roles, customization of objects, fields, record types, page layouts and validations
Administer rolling out of new features and identify org level dependencies
Management of Sandboxes (non-prod. environments in the Salesforce Org.)
Own the complete change and release management by creating and maintaining CI/CD pipeline for DevOps and Agile delivery on the Force.com platform
Create and manage complex workflow rules and data validation
Develop and create customized reports and dashboards
Creating and maintaining documentation on processes, policies, application configuration and help related materials for users
Administer relevant system user groups and maintain close relationships with users across the group
Manage Salesforce.com data feeds and other integrations with external data sources
Specification and testing of new developments, liaising with a wide range of internal users
Carry out regular routine data checks and system maintenance activities
Retain a broad knowledge of the org activities and developments including the differing needs of projects from a platform perspective
Carry out assessments for App Exchange products on the Salesforce Org
Keep abreast of new Salesforce features and functionality and provide recommendations for process improvements
Develop best practices for reporting, access models, SSO strategies and audit controls
Work closely with a team of Operations Engineers, support them in their day to day tasks, allocation to projects
Requirements:
Bachelor’s degree required
8+ years of overall experience, 3-5 years of min. experience with Salesforce with preferably 2+ years of lightning experience
Salesforce Certifications
Very good understanding of two or more of Community Cloud, Salesforce Service Cloud, Sales Cloud, Marketing Cloud
Knowledge in Salesforce coding (APEX, JavaScript etc.) and integration options
Experience with Lightning component framework
Proficiency with data manipulation tools and uploading techniques (Data Loader, Workbench, Excel, Plug-Ins)
Ability to troubleshoot system, process and data issue
Openness to discussions, team-oriented, with a hands-on attitude
Knowledge of agile methodology / processes
Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes
Must demonstrate ability to communicate effectively at all levels of the organization
Knowledge of agile tools like VSTS would be preferred
Disclaimer
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
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