Front Desk Registration Job Vacancy in Rosebud Health Care Center Forsyth, MT 59327 - Latest Jobs in Forsyth, MT 59327

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Company Name : Rosebud Health Care Center
Location : Forsyth, MT 59327
Position : Front Desk Registration

Job Description : ROSEBUD HEALTH CARE CENTER

POSITION DESCRIPTION/ANNUAL EVALUATION
Department Name/Number Position Title Reports To
Patient Access Representative

Clinic/Business Office Clinic Manager

Effective Date: Oct 2016 Supervisor Signature/Date:

Revised: May 2017
Position Grade: 15 Administration Signature/Date:
Status: Non-Exempt Human Resources Signature/Date:
Employee Name:
Hire Date: Evaluation Due in Human Resources on:
Reason for Evaluation: 6 Month _____ Annual _____ Special _____

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The

requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential functions.

POSITION SUMMARY STATEMENT: (in 1 or 2 sentences, describe why the job exists)

In this position, the Patient Access Representative answers all incoming telephone calls, serves as the first point

of contact for customers and visitors, collects business office payments and correspondence, and provides

support functions for other staff.

ESSENTIAL DUTIES & RESPONSIBILITIES:

1. Greets customers, answers calls, takes messages, and routes to appropriate department or individual.

2. Schedules appointments for departments using the scheduling function in the computer system.

3. Registers patients for hospital, emergency room, out-patient and clinic services and obtains needed
information for billing and demographics.

4. Prepares, maintains, and files patient charts.

5. Accepts and logs payments on daily board for billing staff and responds to account inquiries; collects co-

payments and discusses account balance and payment requirements.

6. Maintains daily supply inventory and places orders with purchasing.

7. Opens and closes clinic; put cash box away in safe; and remove all charts/patient information from front
area to locked back office.

8. Files charts in clinic medical records area.

9. Copies patient charts as needed per authorized request.

10. Prepares patient charts and does reminder phone calls for next day’s patient schedule.

11. Helps other employees, as needed.
The employee will demonstrate the ability to: manage time, maintain a safe and clean environment, practice

confidentiality, treat all persons with respect and professional courtesy, accept change, support the mission and

vision of Rosebud Health Care Center (RHCC), accept and provide constructive feedback, be a team player, and
adhere to the infection control, fire and safety, disaster and hazardous waste policies. The employee must also

demonstrate the competencies for the position and adhere to policies and procedures for their department.
A review of this description has excluded the marginal functions of the position that are incidental to the

performance of fundamental job duties. This job description in no way states or implies that these are the only

duties to be performed by the employee occupying this position. Employees will be required to follow any other

job-related instructions and to perform other job-related duties requested by their supervisor in accordance with

regulatory, legal, and organizational policies and procedures.
Education, Experience and Licensure/Certification Requirements: Requirements are representative of the

minimum level of knowledge, skills and/or abilities necessary to perform the essential functions of the position.

1. High School Diploma or equivalent

2. Previous Patient Access Representative or business office experience preferred.

3. Ability to communicate effectively and diplomatically within a multi-functional team

4. Strong organizational skills and attention to detail

5. Ability to successfully function in a fast paced, service oriented environment

6. Experience in understanding and usage of computers, including the Microsoft Office suite, as well as the
ability to learn applications relevant to the position

Reporting Relationship: Business Office Manager

Employees Supervised: N/A

Physical Demands

Checked are the physical requirements that apply to this position
Sedentary-Primarily sitting/lifting 10 lbs maximum

Light-Lifting 20 lbs maximum with frequent lifting/carrying up to 10 lbs

Medium-Lifting 50 lbs maximum with frequent lifting/carrying up to 20 lbs

Heavy-Lifting 100 lbs maximum with frequent lifting/carrying up to 50 lbs

Very Heavy-Lifting objects over 100 lbs with frequent lifting/carrying up to 50 lbs

Checked are the appropriate factors for this position

Occasionally 0-33% of the work shift

Frequently 34-66% of the work shift

Constantly 67-100% of the work shift

N/A Not Applicable for this position

Physical Factors N/A Occasionally Frequently Constantly
Standing

Walking

Sitting

Pushing (wt 50+)

Pulling (wt 50+)

Stooping

Kneeling

Crouching

Reaching

Filing

Typing (Computer)

Copying

Talking
Hearing

Visual Acuity

Driving

Environmental

Factors

Exposure to Weather

Extreme Heat

Extreme Cold

Noise

Dust, Vapors, Fumes

Odors

Bloodborne Pathogens Checked is the appropriate category for position
Category I – Job classification in which tasks involve exposure to blood, body fluids or tissue

Category II – Job classification in which tasks involve no exposure to blood, body fluids or tissue but employment may require

performing unplanned Category I tasks

Category III – Job classification in which tasks involve no exposure to blood, body fluids or tissues and Category tasks are not a

condition of employment

Protective Equipment Checked is the equipment that may be required to be worn in this position

Not Applicable

Hearing Protection Gloves Goggles Safety Glasses Face Shields

Face Masks-Surgical, N95, Respirator Moisture Resistant-Gown/Lab Coat

I have read and understand the above job description. I hereby certify that I am qualified and able to

perform all the above functions, duties and physical demands. I will perform this job to the best of my

ability.

Name Date

PERFORMANCE EVALUATION

Employee Name: Position: Patient Access Representative
Department: CLINIC
Evaluated By: Position: Clinic Manager
Period of Review: to:

PART ONE: ESSENTIAL JOB FUNCTIONS
These are six Essential Functions/Duties/Responsibilities on which the employee is to be evaluated for the job

description assigned. Provide a written description of the performance demonstrated and write the performance

level achieved by the employee, based on the scale described below, in the final column.
PERFORMANCE LEVELS

5 Exceeds all requirements 4 Exceeds many requirements 3 Meets normal requirements

2 Improvement is needed to meet normal requirements 1 Fails to meet requirements

1. Duty/Responsibility: Greets customers, answers calls, takes messages, and routes to
appropriate department or individual.