Admin/Receptionist Job Vacancy in Green Dispensary Las Vegas, NV 89103 – Latest Jobs in Las Vegas, NV 89103

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Company Name : Green Dispensary
Location : Las Vegas, NV 89103
Position : Admin/Receptionist

Job Description : Green Las Vegas is a vertically integrated cannabis-focused agriculture company that is committed to cultivating and providing the highest quality medical cannabis and other agricultural products.
JOB DESCRIPTION
Customer Service Representative/Front Desk
Overview
The Customer Service Representative has an important role within the company and requires a multidimensional skill set. The successful Customer Service Representative candidate will be responsible for many customers’ first impression of the company when visiting or calling in for the first time. An ability to work with a culturally diverse customer base, managing a range of tasks frequently during busy and stressful circumstances, all the while greeting all customers with a smile are essential attributes for the successful candidate.
The Customer Service Representative is responsible for verifying that all Nevada patient recommendations and Nevada identification are accurate, non-expired and verified before allowing patients to enter the facility, for answering basic customer questions and following up with basic client requests, answering phones, managing customer flow and queue within the store, and maintaining client records.
Essential Duties And Responsibilities

Greet all patients with a positive and professional attitude ;
Verify patient Nevada identification and doctor Nevada recommendation;
Ensures that all patient intakes adhere to policies and procedures;
Manage patient queue within the facility;
Maintain and update patient records, within the POS;
Perform a variety of clerical tasks as necessary such as answering telephone, screen callers, check voicemail, relays messages, and maintain calendars;
When necessary, provide new patients with tour of the facility;
Update Weedmaps with product information and test results;
Update company menu boards for live accuracy with test results;
Helps support other facility employees and staff by performing other tasks as apparent or as delegated by supervisor; and
Maintain strict confidentiality of patient information at all times.
Accurately log patient counts inpatient count calendar;
Attend regular mandatory training classes and staff meetings.
Cleaning Waiting Room
Other tasks and duties as assigned by management.

Qualifications

Exceptional customer service skills;
Ability to work in fast-paced environment often during busy and stressful circumstances;
Knowledge of basic computer skills, Microsoft Office (Word, Excel), Point of Sale software;
Excellent phone and listening skills;
Ability to cultivate long- term customer relationships;
Ability to deal with problems and resolve in a professional manner;
Ability to make basic mathematical calculations quickly and accurately;
Ability to follow verbal and written instructions;
Ability to work independently;
Excellent verbal and written communication skills; and
Must be able to accommodate scheduling expectations including weekend, evening, holiday, and overtime shifts.

Education And/Or Experience

Previous retail or customer service experience preferred;
High school diploma or General Education Diploma (GED).

Other Requirements

Be able to complete employment verification & W-4 and I-9 forms;
Must have reliable transportation;
Must not consume cannabis products during any times that would overlap with a scheduled work shift.

Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

Customer service: 1 year (Required)

License/Certification:

Agent Card (Preferred)

Work Location: One location

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