Agent – Nightlife Call Center Job Vacancy in Wynn Las Vegas Las Vegas, NV – Latest Jobs in Las Vegas, NV

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Full Details :
Company Name : Wynn Las Vegas
Location : Las Vegas, NV
Position : Agent – Nightlife Call Center

Job Description : The Nightlife Call Center Agent responds to every guest inquiry professionally in a skilled, warm and engaging manner.
Job Responsibilities:

Answering and efficiently handling or directing incoming calls

Maximizing opportunities to confirm nightlife reservations sales

Inputting nightlife reservations in the appropriate computer systems

Providing callers with necessary confirmation

Expressing the luxury standards associated with the Wynn/Encore brand to callers, sharing information about the property and its amenities

Listening and documenting information accurately while on calls

Job Requirements
Job Requirements:

Adherence to all standards, policies and procedures specified for Wynn Las Vegas and the department

Willingness to work a flexible schedule that varies according to business needs

Must be able to work swing shift and weekends

Reading and communicating (writing and speaking) fluently and professionally in English

Knowledge of languages additional to English is preferred

Minimum of one year work experience in a high-volume call center

Previous Nightclub experience desired

Must be computer literate and proficient in MS Office

Must be able to type at least 30 WPM

Requires the ability to work efficiently and within a team environment

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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