Assistant General Manager (AGM) Job Vacancy in FirstService Residential Reno, NV – Latest Jobs in Reno, NV

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Company Name : FirstService Residential
Location : Reno, NV
Position : Assistant General Manager (AGM)

Job Description : This position is in our Reno, Nevada market. Relocation package is available*
Applicants must be willing to relocate to Reno, Nevada for this role.
Do you aim high? Are you genuinely helpful? Are you looking for a place where you can make a difference, receive ongoing support and training, and build a rewarding, long-lasting career? Then you may be a good fit for FirstService Residential, North America’s foremost property management firm. We’re all about our associates, and as we continue to grow, we’re looking for even more quality people who share our dedication to doing what’s right, improving residents’ quality of life, building great relationships and truly making a difference for their clients, their colleagues and themselves. Is that you? If so, we think you should get to know us.
Job SummaryResponsible for the day-to-day servicing of the Association’s clients and homeowners by providing exceptional service through project management and operational oversight for the multi-million dollar corporation. Through effective multi-tasking, Manager is responsible for employee development within the overall staffing needs of the operations as well as prompt communications to the board (and owners) on necessary topics and issues through established procedures of FirstService and the Association. It also includes maintaining constructive relationships with the Boards and/or ensuring the continuity and the profitability of the relationship between FirstService and the Boards.
Job ResponsibilitiesEssential Duties & ResponsibilitiesThe job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty. Serves as the second point of contact for the Management Company and board as it relates to all aspects of the association. Work proactively to limit complaints and issues, but if problems arise work promptly to mediate and resolve with applicable parties. Assist in the long term planning of the association by bringing forward ideas,recommendations and best practices to the board for consideration. Works directly with the Board President, alongside the GM, to ensure the Boards is kept current in association operations and serves as a liaison for communication needs between the board and owners. Creates and distributes board packets for board and executive meeting by theFriday before a scheduled meeting. Monitors the unit count to ensure proper areas are being assessed theappropriate fees. Updates and monitors the user count reports, including the email authorizationlist. Assists in the coordination of information and communication with the masterassociation, country club, and other sub-associations for synergy. Assists in the oversight and communication between large vendors including butnot limited to landscaping. Assists with actively monitoring all financial aspects of the association, alongside the GM. Submits and approves invoices, check requests, etc. for association vendors ona weekly basis for board approval. Submits monthly reports for cash transactions as it relates to the point of salesystem. Cash deposits are done weekly as assigned. Reviews monthly financial statements and submits necessary reports to theBoard and finance committee on operational influences. Creates annual draft budget to submit to finance committee for review andediting based on scheduled budget workshops. Oversees the reserve study process to ensure necessary components areincluded and updated correctly. Assists with the oversight of Compliance to ensure consistency for compliance needs, alongside the GM. Monitors compliance inspections through periodic community drives, review ofminutes, running of reports, and communication with compliance team. Monitors the aesthetic guidelines process, approvals, and variances as handledby the committee to ensure consistent standards are maintained. Ensures the community variance map is maintained for easy tracking of uniquecircumstances throughout the community. Assists in the monitoring of maintenance needs as it relates to repairs,replacements, and general oversight of assets of the association. Ensures preventative maintenance needs are completed. Responsible for the proper and effective use of the various association forms ofcommunication, including the website, emails, Facebook, and printed materials. Ensures that information from all applicable groups on upcoming events,programs, and meetings is received for the creation of the association’snewsletter and updating of website. Ensures all flyers around the Clubhouse facility are current and updated on aregular basis to keep owners informed. Ensure the website is maintained by managers with event registration and themost current information always being posted and updated for pages withemphasis on the calendar. Responsible for the association specific emails to be created and sent out asneeded based on business and events occurring within the community. Provides mailing list and electronic lists as needed for the distribution of thecommunity newsletter, mailings, etc. for the association. Assist with onsite HR related matters, alongside GM, to comply with the necessaryprocedures and laws with full support of the HR department. Assists in the hiring and training process of all employees for verification ofproper procedures and consistent standards to meet expectations of theassociation. Monitors, verifies and submits payroll accordingly, including reconciliation forfinancial purposes. Assists in scheduling of training, including OSHA related safety, for staff inconjunction with FirstService HR Department. Assists in updating and assigning community assignments annually as it relatesto staffing committee liaisons to ensure agendas, minutes, and other material iscompleted and made available as required by committee charters. Attend training as required.
Additional Duties & Responsibilities Practice and adhere to FirstService Residential Global Service Standards. Conduct business at all times with the highest standards of personal, professional and ethical conduct. Perform or assist with any operations as required to maintain workflow and to meetschedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies. May participate in any variety of meetings and work groups to integrate activities,communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatoryguidelines. Ensure all safety precautions are followed while performing the work. Follow all policies and Standard Operating Procedures as instructed by Management. Perform any range of special projects, tasks and other related duties as assigned.
Supervisory ResponsibilityN/A
Education & Experience College Degree; Management of 5+ employees for at least 2 years NRED full Community Manager License Five or more years of professional experience with Common Interest Communities
Knowledge, Skills & ProficienciesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. CPR and AED Red Cross certification Potentially depending on staffing: certified pool operator Strong communication, customer service and inter-personal skills with workingknowledge of the Adobe programs. Must be able to acquire and maintain current knowledge of the state statutes,association CC&R’s, and Rules and Regulations. Must be able and willing to work a variety of hours in order to meet the requirements of the position, including evenings, weekends, and holidays.
Physical Requirements / Working EnvironmentThe physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position involves sitting, standing and/or movement throughout the day. Must be able to transport oneself not only around the office, but also around the Community Association. Duties of maintaining files and records will involve stooping, bending, lifting, andgrasping, pushing, pulling, or otherwise moving objects weighing as much as 45 lbs.This type of activity may occur several times throughout the day.
WORKING CONDITIONS Performance of duties may require employee to be both inside and outside. Insidetemperature will be controlled and the use of fluorescent lighting will exist. Outside may require employee to be exposed to the elements, which may include wind, rain, cold, snow, and extreme heat. Must be able to drive a car and possess a valid driver’s license.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.
Travel
N/A
DisclaimerThe above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time
Job Type: Full-time
Pay: $75,000.00 – $90,000.00 per year
Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Day shift
Monday to Friday
Weekend availability

Ability to commute/relocate:

Reno, NV: Reliably commute or planning to relocate before starting work (Preferred)

Education:

Bachelor’s (Preferred)

Experience:

Property management: 4 years (Preferred)

Work Location: One location

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