Bilingual Customer Service Representative Job Vacancy in Progressive Las Vegas, NV – Latest Jobs in Las Vegas, NV
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Company Name : Progressive
Location : Las Vegas, NV
Position : Bilingual Customer Service Representative
Job Description : Bilingual Customer Service Representative
Job Number
:
190209
Join one of FORTUNE’s 100 Best Companies to Work For®!
If you’re a problem-solver with a passion for helping others, join our team as a customer service representative. Supporting and building trust with our customers, you’ll service their unique needs while also offering available products. We’ve got you covered on the training – which will provide you with a solid base of insurance knowledge, so you’ll feel confident serving our customers. You’ll also benefit from a collaborative environment, along with ongoing coaching and development. This is a remote position; you’ll be provided computer equipment and in-depth training. Preferred candidates live in the state of Nevada.
Must-have qualifications
Two years of post-secondary education or higher
Instead of the above, two years of relevant work experience
Fluent in Spanish and English (speak and read)
Start Date: May 16th, 2022
Training Schedule: 9 am – 5:45 pm PT, Monday – Friday
Work Schedule: Most schedules will include a weekend day and evening hours
Work from home office requirements
Designated workspace free from noise and other distractions
Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up
Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
All Progressive hardware you receive needs to be connected to a surge protector
High-speed internet access is at your expense unless otherwise required by law
Compensation
$16.85 – $19.65/hour
Gainshare bonus up to 16% of your eligible earnings based on company performance
An additional 10% when you work evening or weekend hours
An additional $0.50/hour within your first six months based on performance
Performance-based rewards
Additional $0.25/hour if you are fluent in English and Spanish and hired into a bilingual role
Benefits
401(k) with dollar-for-dollar company match up to 6%
Medical, dental & vision, including free preventative care
Wellness & mental health programs
Health care flexible spending accounts, health savings accounts, & life insurance
Paid time off
Paid & unpaid sick leave where applicable, as well as short & long-term disability
Parental & family leave; military leave & pay
Diverse, inclusive & welcoming culture with Employee Resource Groups
Career development & tuition assistance
Equal Opportunity Employer
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Job
: Contact Center
Primary Location
: United States-Nevada-Las Vegas
Schedule
: Full-time
Employee Status
: Regular
Work From Home
: Yes
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