Blackjack Dealer Job Vacancy in Sands Regency Hotel and Casino Reno, NV 89501 – Latest Jobs in Reno, NV 89501
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Company Name : Sands Regency Hotel and Casino
Location : Reno, NV 89501
Position : Blackjack Dealer
Job Description : General Summary of Job Duties
Blackjack dealers must be proficient in 21 rules, regulations and procedures. All dealers must know how to protect the game they are dealing.
Essential Job Responsibilities and Duties
Maintain a high quality of guest service according to Jacobs Entertainment, Inc. Mission Statement and F.A.S.T. Track Values Statement.
Must be able to perform the act of mechanically dealing a game in a proficient manner according to the company’s policies and procedures.
Ability to make proper pay outs while on the various games.
Maintain proper game protection on all games
Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
Adhere to all appearance and uniform standards.
Maintain an open line of communication with Management.
Maintain a positive and professional demeanor during all interactions with guest, fellow Employees, and Vendors.
Ability to accept performance feedback in a professional manner.
Regular attendance and arriving on time to all scheduled shifts and mandatory meetings.
Other duties as assigned.
General Job Responsibilities and Duties
To perform the job successfully, an individual should demonstrate the following F.A.S.T. Track Principles:
Friendliness
o Offer a warm greeting to everyone you encounter with a smile and eye contact.
o Practice mutual respect by dealing honestly in all interactions.
o Use genuine listening skills and offer sincere responses.
o Promote positive interactions with both external and internal guests through sincere greeting and communications.
o Be approachable, listen and lead by example.
Accountability
o Be proactive and positive.
o If I don’t know, I’ll find out and if we don’t have it, I’ll try to get it.
o Manage staff effectively with timely reviews and address performance issues.
o Support and practice the F.A.S.T. Track Principles from the executive level to the front line staff level.
o Acquire knowledge, training and education. Communicate it to all employees.
Service Excellence
o Anticipate our guests’ needs before they ask.
o Contribute ideas and solutions to improve customer service.
o Escort our guests rather than point.
o Take personal pride in the quality of your work.
o Actively seek feedback from our guests concerning our service and atmosphere.
Team Work
o Share and explain information.
o Involve managers and employees in business development decisions and cost savings initiatives.
o Great teams consist of great performers.
o Create a culture of two-way communication with employees and guests.
o Be courteous, kind and patient with each other.
Skills, Education and Other Requirements
Knowledgeable in all of the procedures, rules, pay outs and game protection of the various games.
Must have good vision (corrected or uncorrected).
Must have full use of arms and hands.
Required Work Cards
Identification that establishes identity.
Identification that establishes the right to work in the United States.
Nevada Gaming License.
Machinery, Work Equipment, Programs, Software, Hardware Used
Standard equipment associated with the various games in Table Games; cards, crap stick, etc.
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Education:
High school or equivalent (Preferred)
Experience:
Customer Service: 1 year (Preferred)
Work Location:
One location
Work Remotely:
No
Work Location: One location
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