Care Management Associate Job Vacancy in CVS Health Nevada – Latest Jobs in Nevada

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Full Details :
Company Name : CVS Health
Location : Nevada
Position : Care Management Associate

Job Description : This Care Management Associate (CMA) position is part of a team of clinical and service professionals empowered to take care of all aspects of a member’s maternity journey and supports the Fertility Advocate and Maternity programs.

The ideal candidate will have some prior experience supporting a care team in either an inpatient or outpatient setting related to Women’s Health, maternity and/or OB-GYN.

Normal Working Hours: Monday through Friday 10:00am-6:30pm EST.

This is a 100% remote position and employee can live in any state but must work the stated EST evening hours.

The Care Management Associate supports the Fertility Advocate/maternity program including reviewing benefits/eligibility, setting up member case, initial enrollment survey, scheduling appts and supporting the maternity Case Manager.

Key Qualifications:
Demonstrates highly developed communication and people skills. Ability to engage and interact easily with diverse group of individuals. Strong listener, empathetic and supporting.Ability to prioritize and multitask in fast paced, deadline driven environment.Ability to adapt to constantly changing demands and environment.Demonstrates a commitment to service, accountable for actions and issues resolution, responsive to customer needs.Team player: collaborates with co-workers to deliver best in class service.Demonstrates strong problem-solving skills and ability to work independently.Requires proficiency with computer skills including keyboarding, navigating multiple systems.Proficiency in use of Microsoft Outlook and Office.Must be able to work in private at home office with extended periods of time sitting, talking on telephone, and typing on computer.

Required Qualifications
Ability to navigate a computer while talking to a member on the telephone at the same time1+ years working in a healthcare office

COVID Requirements
CVS Health requires its Colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, or religious belief that prevents them from being vaccinated.

If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 10 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 45 days of your employment. In some states and roles, you may be required to provide proof of full vaccination before you can begin to actively work. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.

If you are unable to be fully vaccinated due to disability, medical condition, or religious belief, you will be required to apply for a reasonable accommodation within the first 10 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. In some states and roles, you may be required to have an approved reasonable accommodation before you can begin to actively work. If your request for an accommodation is not approved, then your employment may be terminated.

Preferred Qualifications
– Experience inpatient or outpatient with women’s health, maternity and/or OB-GYN office setting
Data entry and documentation within member records
– Experience in customer service or as a medical assistant in a hospital or office setting.
– Call center experience
Previous telephonic outreach experience or interactions with patients
– Familiarity with basic medical terminology
Strong telephonic communication skills
– Strong organizational skills, including effective verbal and written communications skills

Education
High School diploma

Business Overview
At Aetna, a CVS Health company, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We are committed to maintaining a diverse and inclusive workplace. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

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