Client Services Associate Job Vacancy in SureClinical Reno, NV 89511 – Latest Jobs in Reno, NV 89511

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Company Name : SureClinical
Location : Reno, NV 89511
Position : Client Services Associate

Job Description : Position: Clinical Services Associate Location: Reno, NV
SureClinical is focused on empowering biopharma companies to accelerate the delivery of new treatments and therapies to patients globally. SureClinical is looking for a Client Services Associate to work with our clients on a consultative basis to deliver best in class client services for our Eclinical applications. Client Services Associates are experts or are trained to become experts in one or more areas of clinical project management, clinical document management, and clinical quality management.
Work Environment
This role is based out of our Reno, NV corporate headquarters. SureClinical is a fast-paced, nimble, pre-IPO company that places a premium on collaboration and teamwork. SureClinical provides a fun and friendly startup environment. SureClinical is based in the beautiful Reno/Tahoe area with plentiful recreation, education, and entertainment activities.
Key Responsibilities

Serve as a focal point for clients for our Eclinical applications
Gain certifications and expertise in clinical operations software for project management and document management through internal and external training classes
Onboard and train new clients for SureClinical’s Eclinical software
Provide client services to automate, streamline and accelerate clinical trial operations
Serve as an ambassador for SureClinical’s clients to ensure client success

Qualifications and Skills

Positive, solutions-oriented attitude
Team player that cares about coworkers, clients and company
Achievement oriented and motivated
Conscientious, mindful, attention to detail, and patient
Life science or healthcare experience preferred
Excellent written and verbal communication skills
Microsoft Office Suite familiarity

Education/Experience

Bachelor’s degree in life sciences, biology, or related field, or equivalent knowledge and experience
At least 2 years work experience

Compensation
Base salary and bonus plan. Company paid training and certification program for clinical software and systems available to selected candidates. SureClinical is on a pre-IPO track and offers stock options to qualified candidates.
About SureClinical
SureClinical is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran’s status or any other characteristic protected by law.
Job Type: Full-time
Pay: $40,000.00 – $85,000.00 per year
Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Paid training
Parental leave
Tuition reimbursement
Vision insurance

Schedule:

Monday to Friday

Supplemental Pay:

Bonus pay

Ability to commute/relocate:

Reno, NV 89511: Reliably commute or planning to relocate before starting work (Preferred)

Education:

Bachelor’s (Required)

Work Location: One location

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