Collections Representative Job Vacancy in Uplift Inc. Reno, NV 89511 – Latest Jobs in Reno, NV 89511

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Company Name : Uplift Inc.
Location : Reno, NV 89511
Position : Collections Representative

Job Description : Uplift is looking for a Collections Representative who will be the main point of contact with clients and collect outstanding payments. As Collections Representative, you will have a balance between maintaining trustful relationships and ensuring timely payments.
Position Details

May require commuting into the office 5 days a week

What you will do and achieve

Engage with past-due customers to resolve delinquency while maintaining a positive long-standing relationship with the customer
Review, monitor, and engage with a high volume of customers per day
Maintain accurate records of customer communication (i.e., promise to pay, payment arrangements)
Efficiently assess and recommend action to borrowers concerning loan issues
Make recommendations to management for loans needing additional attention
Perform ad hoc duties as needed

Who you are

2+ years experience in financial services; consumer delinquency and collections or customer service experience preferred
Strong ability to negotiate loan repayment plans
Experience with handling of payment processing
Desire to improve borrowers’ financial situation but ability to make tough decisions
Exceptional organizational skills and attention to detail
Working knowledge of relevant federal regulations such as the Fair Debt Collection Protection Act and state by state regulations
Intermediate Excel skills and general computer literacy
Aptitude for working independently while maintaining a team-first mentality
Excellent written and verbal communication skills

Benefits

10 company paid holidays and 3 weeks PTO
Medical and dental insurance, vision reimbursement program
Life insurance
401K plan
And much more…

About UpliftUplift’s mission is to help people get more out of life, one thoughtful purchase at a time. Our enterprise Buy Now, Pay Later solution is used by the world’s most loved brands including Southwest Airlines, Carnival Cruise Line, Universal Studios, and more. With flexible pay over time installments, we empower consumers to buy what matters most while unlocking higher conversions and customer lifetime value for our partners.Our team is rapidly growing and comes from diverse backgrounds of leading technology and financial brands. Our HQ is in Sunnyvale, CA with offices in Toronto, New York, Reno, and Guadalajara, Mexico.
Working at Uplift allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance

Physical Setting:

Office

Schedule:

8 hour shift
Monday to Friday
No weekends

Ability to commute/relocate:

Reno, NV 89511: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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