Community Manager – M Job Vacancy in FirstService Residential Henderson, NV 89044 – Latest Jobs in Henderson, NV 89044

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Company Name : FirstService Residential
Location : Henderson, NV 89044
Position : Community Manager – M

Job Description : The Company
Do you aim high? Are you genuinely helpful? Are you looking for a place where you can make a difference, receive ongoing support and training, and build a rewarding, long-lasting career? Then you may be a good fit for FirstService Residential, North America’s foremost property management firm. We’re all about our associates, and as we continue to grow, we’re looking for even more quality people who share our dedication to doing what’s right, improving residents’ quality of life, building great relationships and truly making a difference for their clients, their colleagues and themselves. Is that you? If so, we think you should get to know us.
Job Responsibilities
Responsible for the day-to-day servicing of the Association’s clients and homeowners by providing exceptional service through project management and operational oversight for the multi-million dollar corporation. Through effective multi-tasking, Manager is responsible for employee development within the overall staffing needs of the operations as well as prompt communications to the board (and owners) on necessary topics and issues through established procedures of FirstService and the Association. It also includes maintaining constructive relationships with the Boards and/or ensuring the continuity and the profitability of the relationship between FirstService and the Boards.
Job Responsibilities
Essential Duties & Responsibilities
The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

Serves as the primary point person for the Management Company and board as it relates to all aspects of the association.
Work proactively to limit complaints and issues, but if problems arise work promptly to mediate and resolve with applicable parties.
Assist in the long term planning of the association by bringing forward ideas, recommendations and best practices to the board for consideration.
Works directly with the Board President to ensure the Boards is kept current in association operations and serves as a liaison for communication needs between the board and owners.
Creates and distributes board packets for board and executive meeting by the Friday before a scheduled meeting.
Monitors the unit count to ensure proper areas are being assessed the appropriate fees.
Updates and monitors the user count reports, including the email authorization list.
Assists in the coordination of information and communication with the master association, country club, and other sub-associations for synergy.
Actively monitors all financial aspects of the association.
Submits and approves invoices, check requests, etc. for association vendors on a weekly basis for board approval.
Submits monthly reports for cash transactions as it relates to the point of sale system. Cash deposits are done weekly as assigned.
Reviews monthly financial statements and submits necessary reports to the Board and finance committee on operational influences.
Creates annual draft budget to submit to finance committee for review and editing based on scheduled budget workshops.
Oversees the reserve study process to ensure necessary components are included and updated correctly.
Directly oversees Assistant Manager of Compliance to ensure consistency for compliance needs.
Monitors compliance inspections through periodic community drives, review of minutes, running of reports, and communication with compliance team.
Monitors the aesthetic guidelines process, approvals, and variances as handled by the committee to ensure consistent standards are maintained.
Ensures the community variance map is maintained for easy tracking of unique circumstances throughout the community.
Directly oversees Lifestyle/Fitness Coordinators to ensure maximum efficiency and results in operations.
Monitors lifestyle operations through regular property walk around the facility, active involvement with management staff, and attendance at various functions.
Ensures adequate programming is planned and implemented for all members of the association while meeting budgetary expectations.
Ensure all expense control systems are in place with close monitoring of all department expenses including revenue to payroll ratio. Assist in the appropriate forecasting systems.
Works with managers in ensuring that all records for attendance, incidents/accidents, member complaints, scheduling, pool chemicals, and equipment maintenance are properly maintained.
Responsible for the proper and effective use of the various association forms of communication, including the website, emails, Facebook, and printed materials.
Ensures that information from all applicable groups on upcoming events, programs, and meetings is received for the creation of the association’s newsletter and updating of website.
Ensures all flyers around the Clubhouse facility are current and updated on a regular basis to keep owners informed.
Ensure the website is maintained by managers with event registration and the most current information always being posted and updated for pages with emphasis on the calendar.
Responsible for the association specific emails to be created and sent out as needed based on business and events occurring within the community.
Provides mailing list and electronic lists as needed for the distribution of the community newsletter, mailings, etc. for the association.
Oversees the onsite HR related matters to comply with the necessary procedures and laws with full support of the HR department.
Oversees the hiring and training process of all employees for verification of proper procedures and consistent standards to meet expectations of the association.
Monitors, verifies and submits payroll accordingly, including reconciliation for financial purposes.
Attend training as required.
All other duties as assigned by the Vice President.

Additional Duties & Responsibilities

Practice and adhere to FirstService Residential Global Service Standards.
Conduct business at all times with the highest standards of personal, professional and ethical conduct.
Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
Ensure all safety precautions are followed while performing the work.
Follow all policies and Standard Operating Procedures as instructed by Management.
Perform any range of special projects, tasks and other related duties as assigned.

Supervisory Responsibility
Yes
Education & Experience

High school diploma, college degree preferred
Management of 5+ employees for at least 2 years
NRED full Community Manager License – Must have!
Five or more years of professional experience with Common Interest Communities

Knowledge, Skills & Proficiencies
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

CPR and AED Red Cross certification
Potentially depending on staffing: certified pool operator
Strong communication, customer service and inter-personal skills with working knowledge of the Adobe programs.
Must be able to acquire and maintain current knowledge of the state statutes, association CC&R’s, and Rules and Regulations.
Must be able and willing to work a variety of hours in order to meet the requirements of the position, including evenings, weekends, and holidays.

Physical Requirements / Working Environment
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position involves sitting, standing and/or movement throughout the day. Must be able to transport oneself not only around the office, but also around the Community Association.
Duties of maintaining files and records will involve stooping, bending, lifting, and grasping, pushing, pulling, or otherwise moving objects weighing as much as 45 lbs. This type of activity may occur several times throughout the day.

WORKING CONDITIONS

Performance of duties may require employee to be both inside and outside. Inside temperature will be controlled and the use of fluorescent lighting will exist. Outside may require employee to be exposed to the elements, which may include wind, rain, cold, snow, and extreme heat.
Must be able to drive a car and possess a valid driver’s license.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.
Travel
N/A
Disclaimer
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Job Type: Full-time
Pay: $80,000.00 per year
Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

10 hour shift
8 hour shift
Monday to Friday

Ability to commute/relocate:

Henderson, NV 89044: Reliably commute or planning to relocate before starting work (Required)

Experience:

Community Manager: 4 years (Preferred)

Work Location: One location

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