Corporate Instructor Job Vacancy in Shift4 Las Vegas, NV 89134 – Latest Jobs in Las Vegas, NV 89134
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Company Name : Shift4
Location : Las Vegas, NV 89134
Position : Corporate Instructor
Job Description : Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.
Responsibilities
The Corporate Instructor position is responsible for delivering training programs that increase skills, knowledge and behaviors across our customer-facing teams. The position will be responsible to provide instructor-led training sessions (live and recorded/on-demand sessions) across the Shift4 organization including technical support, customer service and sales teams. This position offers the right candidate an opportunity to participate in curriculum and content development as well as define appropriate delivery type to achieve stated objectives. This role will work closely with sales, support and product leadership to develop training approaches and program implementation to achieve overall learning objectives.
Assist in the creation and development of training resource material, schedules, and curriculum.
Deliver training courses, both live and on-demand to include lectures, web-based programs and hands-on sessions.
Facilitate and proctor assessments and examinations.
Review and analyze course evaluations to determine effectiveness of training sessions.
Ensures LMS is accurate and employee reporting is current.
Recommend and implement approved revisions to course materials as necessary to improve training effectiveness.
Qualifications
4+ years of professional experience.
2+ years in a Customer Success, Training, or L&D environment.
Experience delivering ILT/vILT learning programs.
Experience with using presentation tools including Powerpoint, Prezi or equivalent.
Experience using webinar conferencing platforms including GoToWebinar, Zoom, or equivalent.
Knowledge in adult learning principles, both inside and outside of traditional classroom environments.
Able to engage individuals and larger audiences.
Able to teach complex technical topics to a wide range of skill levels.
Knowledge of learning and development best practices.
A proven track record of training program development.
Effective verbal and written communication skills.
Experience in the Payments and Point of Sale (POS) industries. — Nice to have
Professional certification, such as CPLP or CPTM. — Nice to have
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Supplemental Pay:
Bonus pay
Work Location: One location
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