Customer Service Agent Job Vacancy in Home Field Lending Las Vegas, NV 89119 – Latest Jobs in Las Vegas, NV 89119

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Full Details :
Company Name : Home Field Lending
Location : Las Vegas, NV 89119
Position : Customer Service Agent

Job Description : Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply.
Compensation:
$40,000 – $70,000
Responsibilities:

Create records of customer interactions and follow up to ensure all questions have been answered
Maintain customer accounts and update with new account information as needed
Identify common customer issues and bring them to the attention of the team
Interact with the sales lead to maintain and improve service and product knowledge
Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary

Cold calling will be required

Qualifications:

Previous work in a customer-facing position
Excellent active listening, interpersonal, and communication skills
High school graduate, G.E.D. recipient, or equivalent

About Company
Home Field Lending is a full-service mortgage brokerage. Speed and customer service is at the forefront of everything we do. We take pride in holding each other accountable and building a strong team.

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