Customer Service Coordinator Job Vacancy in Ryder System Las Vegas, NV 89102 – Latest Jobs in Las Vegas, NV 89102
Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for
Full Details :
Company Name : Ryder System
Location : Las Vegas, NV 89102
Position : Customer Service Coordinator
Job Description : Current Employees:
If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process. To learn how to apply for a position using the Career worklet, please review this quick reference guide (https://rydersystems.service-now.com/sysattachment.do?sysid=a39f83621bd99050632a4223cd4bcb91) .
(https://ryder.com/job-applicant-privacy-policy)
You are the driving force behind our company.
Start your career with Ryder today!
Summary
The Customer Service Coordinator will support the shop management process through timely customer communications and scheduling, inventory ordering and stocking, repair follow-up and maintenance file management.
If you’re motivated, coachable, and looking for a fast paced, inclusive environment, you’ve come to the right place. Competitive pay & fast growth, full benefits package, 401k employer match, and a discount on shares!
YOUR JOB SEARCH ENDS HERE.
Shop Location- Ryder 4530 S. Polaris Avenue, Las Vegas, NV 89103
Shift/Schedule- Tues day – Saturday 7:00am – 3:30pm
Salary- $22/hr paid weekly
Check out these videos!
Ryder’s most recently been named a “ Top Company for Women to Work for in Transportation ” by Women in Trucking, one of Fortune Magazine’s “ World’s Most Admired Companies ,” one of “ America’s Most Responsible Companies (https://newsroom.ryder.com/news/news-details/2020/Ryder-Recognized-for-Corporate-Social-Responsibility-Leadership-by-Newsweek/default.aspx) ” by Newsweek.
#LI-post #INDexempt #FB
Essential Functions
CUSTOMER SERVICE:Improve the quality and consistency of customer communications and meet customer’s expectationsPerform customer relationship activities to include customer interface, issue resolution and customer satisfactionExecute customer communication protocol pertaining to PM scheduling and follow-up, breakdowns and vehicle status updatesImprove the quality and consistency of customer communications and ensure customer’s expectations are metDrive improvement of Customer Satisfaction (CSI) scores
WORK FLOW MANAGEMENT:Enhance branch productivity through effective work scheduling and planningCreate repair order tasks and update work planning sheetReview maintenance reports to identify and schedule preventative maintenance, repair campaigns and vehicles requiring follow-upCoordinate with rental counter to identify repair requirements, available substitute units and vehicle wash requirementsCoordinate outside repair with vendors and customersProvide a resource that allows the management team time to effectively manage shop operations
PARTS MANAGEMENT:Contribute to cost containment through effective inventory planning and warrantyExecute parts inventory management processes to include conducting physical inventory, parts ordering, receiving, stocking, managing purchase orders and parts invoice and coordinating parts pick-up and deliveryMake recommendations on min-max levels to the inventory planning teamManage parts obsolescenceShip warranty and return partsOrganize and ensure cleanliness in the parts room
ADMINISTRATIVE:Effectively handle all incoming shop callsClerical duties within the shop operations which include vehicle maintenance filesProcess all Account PayableCreate repair orders for technicians
Additional Responsibilities
Contribute to cost containment through effective inventory planning and warranty
Enhance branch productivity through effective work scheduling and planning
Performs other duties as assigned.
Skills and Abilities
Detail oriented with excellent follow-up practices
Strong verbal and written communication skills
Apply effective phone skills
Capable of multi-tasking, highly organized, with excellent time management skills
Flexibility to operate and self-driven to excel in a fast-paced environment
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Ability to work independently and as a member of a team
Strong computer skills including spreadsheets and word processing software advanced required
Qualifications
H.S. diploma/GED required
Five (5) years or more Customer Service with issues resolution experience required
Strong computer skills including spreadsheets and word processing software advanced required
DOT Regulated: No
Job Category: Operations and Support
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
(https://ryder.com/job-applicant-privacy-policy)
#wd
This post is listed Under Jobs in General Category
Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company