Customer Service Representative (Collision) – Las Vegas, NV Job Vacancy in Tesla Las Vegas, NV 89117 – Latest Jobs in Las Vegas, NV 89117

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Company Name : Tesla
Location : Las Vegas, NV 89117
Position : Customer Service Representative (Collision) – Las Vegas, NV

Job Description : The Role

The Tesla Body Repair Program is seeking a Collision Repair Customer Support Specialist to work on one of the most progressive vehicle brands in the world. This position will involve supporting the Internal Body Shop in all aspects of its Authorized Collision Program.

Responsibilities

Work scheduling maintenance
Liaison between Customer Claim Specialists and the Body Shop
Vehicle arrival preparation
WARP and CCC administration arrival
Customer communication and expectation
Rental coordination and hand off
Vehicle status updates
Material and supplies reordering
Repair review and delivery
Perform other related duties as assigned

Requirements

3-5 years of experience in the collision industry.
Certificate from Vocational School in Collision Repair preferred.
Valid Driver’s License and a good driving record with at least 2 years of driving experience and insurable.
Excellent written and verbal communication skills as well as the ability to follow instructions.
Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public.
Microsoft Office experience preferred.
Must be willing to train others
Must be comfortable working in a collision shop environment
Ability to work independently in limited supervision environments.
Must be at least 18 years of age

Compensation and Benefits:

Compensation ($17.55 – $25.20) is based on a variety of factors including but not limited to work experience, skills, certifications, etc.

Along with competitive pay, this position is eligible for benefits including:

As a full-time Tesla employee, you will receive full benefits from day 1 for you and your eligible dependents
Aetna PPO and HSA plans (including infertility and transgender coverage)
2 medical plan choices with $0 paycheck contribution
Vision & dental plans (including orthodontic coverage)
Healthcare and Dependent Care Flexible Spending Accounts
Company Paid HSA Contribution when enrolled in the High Deductible Medical Plan with HSA
Company paid Life, AD&D, short-term and long-term disability
401(k) match, Employee Stock Purchase Plans, and other financial benefits
Employee Assistance Program, Sick and Vacation time (Flex Time for salary positions), and Paid Holidays
Back-up childcare and employee discounts
Voluntary plans such as critical illness, hospital indemnity, accident insurance, and pet insurance
Voluntary Identity Theft and Legal Services plans
Adoption and surrogacy benefits

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