Customer Service Representative – Fraud Job Vacancy in Barclays Henderson, NV 89074 – Latest Jobs in Henderson, NV 89074
Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for
Full Details :
Company Name : Barclays
Location : Henderson, NV 89074
Position : Customer Service Representative – Fraud
Job Description : Customer Service Representative – Fraud
Henderson
As a Barclays Customer Service Representative in our Fraud Detections group, you will be responsible for reviewing customer accounts that demonstrate potentially suspicious activity from a variety of reporting generated transactional alerts. You will partner with other operational departments to ensure the best service is provided to our customers. We’re driving change to be the digital leader in the market, which means our various customer services teams are more important than ever.
What you’ll get in return:
We offer a competitive salary starting at $42,640, plus an opportunity for cash incentive in the first 6 weeks in the role and two potential performance and development-based hourly wage increases in your first year, as well as a 401k contribution with no waiting period to become eligible. We have a health care plan, including medical coverage and dental coverage, available immediately after you start, and a generous paid vacation allowance increasing with tenure. You will be attending paid training to prepare you for the role and your development journey will be structured, with associated benefits.
In addition to the benefits listed above, we also provide health and wellbeing perks which include discounted rates at gyms and health clubs, health screening, private health insurance, family planning and fertility benefits, back-up childcare support and employee assistance. We are keen to see our people succeed and so offer ample learning and development opportunities, recognition programs and tuition reimbursement. We can provide financial and academic assistance if you intend to continue your education by undertaking a degree through accredited programs, undergraduate or graduate level coursework related to your role.
Barclays is one of the world’s largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We’ve helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.
What will you be doing?
Reviewing customer accounts to determine the potential for fraudulent activityReviewing credit applications to determine applicant and data validityHandling incoming calls with professionalismPlacing outbound calls as a source of comparison to account indicatorsCompleting audit documentationEscalating accounts to supervisory team as necessary
What we’re looking for:
1+ years of experience in customer service/call center experienceExcellent oral communications skills and written skillsExtremely customer-focused; positive with a professional attitude
Skills that will help you in the role:
Strict attention to detail, understands importance of accuracy and responsivenessGood PC and internet skills with very good organization and work prioritization skillsBanking or credit card experiences a strong plusSales experience is preferred for cross-selling, up-selling and down selling, but not essential
Where will you be working?
Barclays Henderson is the largest Operations center for our US Consumer Bank (USCB), this state-of-the art, 100,000 square-foot campus is located at Corporate Circle in the Green Valley Corporate Center.
We offer a flexible working model, which allows you to combine the benefits of working from home with the flexibility to collaborate and connect with others in an office setting.
Please note should you be successful in your application, Barclays will verify the content of the resume you have submitted via a third party screening provider (HireRight).
HireRight will contact former employers, schools or universities stated on the resume to confirm the accuracy of the content, including dates. Inaccuracies or overstatements could result in the withdrawal of any offer, so please ensure your resume is an accurate reflection of your career and education history.
#CSRNV
#CSRGAP
This post is listed Under Jobs in General Category
Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company