Customer Service Representative (FT) Job Vacancy in PennyMac Las Vegas, NV – Latest Jobs in Las Vegas, NV

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Company Name : PennyMac
Location : Las Vegas, NV
Position : Customer Service Representative (FT)

Job Description : Do you enjoy helping others? Are you the “go-to person” at work or in your community? Would your friends and peers describe you as friendly and curious?

We really should talk.

PennyMac wants great people with a passion for assisting others as candidates for a Customer Service Representative (CSR) position.

No finance background. No problem.

Yes, we are in financial services, but not in the old-fashioned way you might be thinking. If you come to us knowing the industry – great, but if you need support learning – that works too. We will provide you with what you need through a
paid class training program to set you up for success. If you can bring us your commitment to helping others – we’ll teach you the financial expertise.

At PennyMac, the customer experience is our top priority, and we’re looking for individuals that:

Have relationship building skills and are devoted to providing excellent customer service
Have experience in people facing industries including service, retail, healthcare, or hospitality

This is a
full-time hourly position with starting pay up to
$20/hour with a monthly bonus plan that offers the potential to earn up to an extra
$400-$500 or more per month based on achievement of objectives.

We continuously strive for a
diverse and inclusive workplace where we
respect and
value our associates for their unique perspectives and experiences.

The following qualifications will get you noticed!

A minimum of one year of proven sales experience is required.
Strong presentation and sales skills with the ability to apply them via telephone.
Strong communication; the tone of voice, volume, and pace of sales pitch, subtly mirror a prospect’s tone of voice and style of talking.
Ambitious, self-motivated personality with a strong work ethic.
Sense of self-confidence and strong self-assuredness to succeed.
Personal computer knowledge, including proficiency in Word and Excel Detail-oriented with good organizational and follow-through skills.
Strong negotiation skills with the ability to effectively resolve problems and conflict and resolve problems effectively.
Must be a team player with strong attention to detail.
Ability to deliver timely and accurate information in a fast-paced environment.
Critical thinker with problem-solving skills, mathematical skills, and sound judgment.
Ability to make decisions independently within set policy and procedures.
Ability to gain customer commitment and acknowledgment that you’re offering them real value.
Years of Experience: 1 year.
Education: High School Diploma/GED.

Please apply on the link:
https://careers-pennymac.icims.com/jobs/21672/rep-i%2c-customer-service/job

About PennyMac:

PennyMac (NMLS #35953) is a top national mortgage lender. We are committed to providing our customers with a range of innovative solutions to help them purchase, refinance or simply remain in their homes. Whether you are new to the home loan process or experienced buyers PennyMac is dedicated to offering competitive rates and superior service.Being an online mortgage lender means PennyMac can focus on the needs of its customers rather than maintaining a network of branches and banking products. The company’s licensed loan officers are trained to help customers through the process every step of the way.

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