Customer Service Representative Job Vacancy in Dillard’s, Inc. Henderson, NV 89014 – Latest Jobs in Henderson, NV 89014

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Company Name : Dillard’s, Inc.
Location : Henderson, NV 89014
Position : Customer Service Representative

Job Description : As a Customer Service Representative, you will assume the duty of clerical and administrative support in order to optimize workflow procedures in Customer Service Department.

Operating as customer service representatives, sales support associates work from a service desk assisting customers with various transactions, directing consumers to appropriate departments, and answering client inquiries.
Employees must display friendly dispositions, maintain knowledge of current fashion trends, and routinely act as cashiers.
Basic math skills remain a must, as sales support associates balance ledgers, cash drawers, and prepare financial deposits.

Typical responsibilities of the job include:

answering calls, taking messages and handling correspondence
Fulfill BOPIS orders in a quick and efficient manner as well as package them properly
Process customer transactions, returns, and credit card payments using POS
Utilizing shipping system VAS and
Curbside pickup orders
Gift Wrap customer purchases to Dillard’s pristine standards
prioritizing workloads
acting as a receptionist and/or meeting and greeting clients
Good communication, customer service and relationship-building skills
Teamworking skills
Organization and time management skills
Attention to detail
Flexibility
Tact, discretion and diplomacy
The ability to be proactive and use your initiative: to see what needs doing and to do it

Experience: * Microsoft Office: 1 year (Preferred)

Customer Service: 1 year (Preferred)

Work Location: * One locationHours per week: * 20 – 29Administrative Duties: * Scheduling

Stocking supplies
Answering and routing phone calls
Greeting visitors

Job Type: Part Time Pay: $15.00 per hour
Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Retirement plan
Vision insurance

Schedule: * 8 hour shift

Day shift
Holidays
Monday to Friday
Night shift
Weekend availability

COVID-19 considerations: Personal protective equipment provided or required Social distancing guidelines in place Sanitizing, disinfecting, or cleaning procedures in place
Education:

High school or equivalent (Preferred)

Experience: * Microsoft Office: 1 year (Required)

Work Remotely: No

Job Type: Part-time
Pay: $15.00 per hour
Benefits:

Flexible schedule
Health insurance
Paid time off
Vision insurance

Schedule:

12 hour shift
On call
Weekend availability

COVID-19 considerations:All associates are required to wear a mask. Health screenings daily upon arrival. Curbside pickup available.
Education:

High school or equivalent (Preferred)

Experience:

Customer service: 1 year (Preferred)

Work Location: One location

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