Customer Service Representative Job Vacancy in NV Energy Las Vegas, NV 89146 – Latest Jobs in Las Vegas, NV 89146

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Company Name : NV Energy
Location : Las Vegas, NV 89146
Position : Customer Service Representative

Job Description : Responsibilities

Would you like to join the premier provider of energy for Nevada? Would you like the opportunity to build a career that offers you challenge, adventure and a variety of work assignments while growing your skills and expertise – consider NV Energy!
NV Energy has served Nevada for more than 150 years. Our Company is committed to creating a culture that embraces our core values of safety, customer focus, compliance, integrity, and reliability.
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CUSTOMER SERVICE REPRESENTATIVE
Performs varying degrees of clerical functions, from intermediate to fairly sophisticated, which require typing skills and the use of office equipment, personal computers, and business software systems. Customer interaction requires extensive use of customer service skills and a significant degree of decision-making authority. Employees in the classification work in the following areas:

Call Center
Commercial Office Support
Customer and Field Operations
Customer Credit and Billing
PBX
Material Management

Requirements

Essential Education, Skills and Environment
Education and Work Experience
High school diploma (or GED) and 2 years of customer service experience required.
Prefer minimum of 1 year of call center experience.

Specialized Knowledge and Skills
Minimum typing speed of 35 words per minute.

Equipment and Applications
PCs, word processing, spreadsheet and database software.

Work Environment and Physical Demands
General office environment, no special physical demands required.
Contact Center hours of operation are 24 hours a day, 7 days a week, 365 days a year, including Saturdays and Sundays. This position requires employees to be flexible to work any shift.
May require mandatory overtime.

Compensation

$18.43 to $24.96 per hour. Potential Safety Bonus 2%. The company reserves the right to determine the number of positions awarded for this requisition.

Benefits

Medical Dental Vision Life Insurance Wellness Flexible Spending Accounts Tuition Assistance 401(k) with a Company match provision Retirement and more, visit our Corporate website for detailed information

EOE/Veteran/Disability

NV Energy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
If you have a disability under the Americans with Disabilities Act or similar law, and you wish to discuss potential accommodations related to applying for employment at our company, please contact Human Resources via email at HumanResources@nvenergy.com or call our HR Help Desk at (702) 402-5500 and select ‘0’ or Fax your request at (702) 402-0031. TTY Sensory Impaired – 711

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