Enrollment and Engagement Specialist (Remote – PST) Job Vacancy in Babylon Health Nevada – Latest Jobs in Nevada

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Company Name : Babylon Health
Location : Nevada
Position : Enrollment and Engagement Specialist (Remote – PST)

Job Description : Meet our CEO and the people at Babylon on our
YouTube
channel.

About the Position:

Babylon is hiring for individuals to join our Member Engagement team to connect with our Medicaid patients who are based around the state of Iowa. This is an outgoing call position where your main focus will be calling patients and increasing awareness and engagement of our service and supporting them by connecting them with Babylon healthcare services and providers.

This position will join two other Outreach team members who are the ambassadors of Babylon’s Value Based Care service.

Location: Remote

Start date: February/March

WHAT YOU’LL WORK ON

You’ll have the opportunity to connect with underserved and overlooked patients remotely, over the phone, or in person (as public health guidelines evolve) and educate them on Babylon’s services – helping provide accessible healthcare to them. Conduct telephone outreach to members to introduce Babylon, and help members through registration process. This role involves contacting up to 70 members per day and helping members schedule an appointment with our providers. Connect meaningfully with customers to build emotional engagement and customer advocacy Works closely with the clinical team to support patient engagement and confirm the patient has connected with resources Identify any gaps in use of services through discussion with patients Participate in community outreach events and “ground game” activities Take ownership of any issues that come your way in order to provide our members a support experience that goes beyond their expectations

WHAT WE’RE LOOKING FOR

At least 1 year of relevant work experience in some of the following areas: healthcare, call centre, administration, outbound calls, consultative sales, marketing or communications. Familiar with administrative softwares i.e. Google Workspace/G-Suite This role will be very social but will also involve connecting with individuals who have many different needs and socioeconomic backgrounds. Empathy and understanding are key skills required for this position, and the ability to connect, engage, and educate patients about our service. Experience with high-volume outbound calls.

WHAT WE OFFER

Annual salary – the compensation range for this role will be shared during the early interview stages. Flexible vacation policy 401k’ with employer matching contribution Benefits include bonus, medical insurance, vision, and dental coverage Incredible growth opportunities with a global health tech startup with a meaningful mission

WORKING AT BABYLON

Whether you work in one of our amazing offices or a distributed team, Babylon is highly collaborative and fun! You’ll have a chance to work in a fast-paced environment with experienced industry leaders. We have a learning environment where you can make an impact.

WHO WE ARE

We are a team on a mission, to put accessible and affordable healthcare in the hands of every person on earth. Our mission is bold and ambitious, and it’s one that’s shared by our team who shares our values, to dream big, build fast and be brilliant. To achieve this, we’ve brought together one of the largest teams of scientists, clinicians, mathematicians and engineers to focus on combining the ever-growing computing power of machines, with the best medical expertise of humans, to create a comprehensive, immediate and personalized health service and make it universally available.

At Babylon our people aren’t just part of a team, they’re part of something bigger. We’re a vibrant community of creative thinkers and doers, forging the way for a new generation of healthcare. We’re only as good as our people. So, finding the best people is everything to us. We serve millions, but we choose our people one at a time…

DIVERSITY AT BABYLON

We believe that difference inspires a better, healthier world. That’s why it’s at the heart of everything we do. From our people to our products, difference enriches every part of our business and creates a culture based on equality of opportunity, and in which all Babylonians can progress their careers. We’re committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, colour, religion, sex, pregnancy status, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, and any other characteristic protected by applicable law.

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