Front Desk Agent Job Vacancy in The Strat (Las Vegas, NV) Las Vegas, NV 89104 – Latest Jobs in Las Vegas, NV 89104

Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for

Full Details :
Company Name : The Strat (Las Vegas, NV)
Location : Las Vegas, NV 89104
Position : Front Desk Agent

Job Description : Description:
Summary: Provides excellent service to all hotel guests by checking guests in and out of the hotel, answering guest questions and resolving guest concerns in a positive manner.
Essential Functions:

Welcomes guests by initiating conversation with a friendly greeting and maintaining a positive and upbeat attitude throughout the guest interaction
Builds relationships with guests by smiling and making eye contact and answering all guest questions in a thorough manner
Explains and processes guest check-in and check-out procedures in an efficient and accurate manner
Promotes the property by offering information regarding current promotions, facilities, and property services
Assigns guests rooms in accordance with current policies and procedures
Manages cash flow in assigned bank and performs account postings
Upon completion of each guest interaction, checks for guest satisfaction, and if a problem exists, resolves the issue or personally transitions the guest to the person who can best resolve the problem
Expresses appreciation to the guests for their business and extends positive parting remarks
Remains neatly groomed and wears the appropriate uniform that is complete, clean, and in good condition (including nametag)
During conversation with guests, ensures the guests’ name is used, pertinent dates and times pertaining to the guests’ stay are discussed, make casual conversation when appropriate and invite the guests back
Performs other duties as assigned

Requirements:Qualifications/Requirements:

Previous experience working in a front desk, reception, or customer service position preferred
Outstanding guest service skills that, upon interaction, leave guests feeling positive about the experience
Ability and willingness to proactively initiate upbeat and polite conversations with guests or customers
Ability to compassionately work with upset guests in an effort to resolve their concerns
Understanding of non-verbal communication and how it can enhance a guest experience
Ability and willingness to promote the property and property events and amenities
Comfortable promoting hotel room product and explaining different types of rooms available to guests
Polite and outgoing personality
Ability to work efficiently and accurately with cash, on a computer, and a 10-key machine
High school diploma or equivalent preferred

Required Work Cards

N/A

Physical Requirements

Lift, carry, push, pull or move objects weighing up to 10 pounds (less than 25% of the time)
Walking (about 50% of the time)
Standing (more than 75% of the time)
Hearing, speech, vision and literacy (critical)

DisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations.
Job Types: Full-time, Part-time
Pay: $12.61 – $17.61 per hour
Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift

Supplemental Pay:

Commission pay

Experience:

Guest or Customer Service: 1 year (Preferred)
Cash handling: 1 year (Preferred)
Computer skills: 1 year (Preferred)

Work Location: One location

This post is listed Under Jobs in General Category

Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company