Front Office Assistant/Receptionist (Bilingual) Job Vacancy in Safe Nest Las Vegas, NV 89107 – Latest Jobs in Las Vegas, NV 89107

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Company Name : Safe Nest
Location : Las Vegas, NV 89107
Position : Front Office Assistant/Receptionist (Bilingual)

Job Description : Safe Nest Job DescriptionJob Title: Receptionist/ Front Office Assistant (Bilingual)Department: Clinical Services
Reports To: Front Desk Manager
FLSA Status: Hourly Non-Exempt
Hours per week: 40
Starting wage: $16.50 per hour
About SafeNest
SafeNest is committed to treating the entire cycle of domestic and sexual violence through programs and services designed to: PREVENT violence, PROTECT victims, and EMPOWER survivors. We strive consistently to end gender-based violence in our community while running a healthy and robust business that continues to grow to meet the need.
Our qualified candidate will have a minimum of three years of experience working in a receptionist/office assist capacity and have good computer skills. Must be approachable and enjoy working with people to make a good fit for this opportunity.
Job Summary
Facilitate screening and intake of clients attending counseling sessions, schedule appointments, answer phones, direct calls to the appropriate staff or programs, maintain multiple databases. Must be bilingual in English and Spanish.
Primary Responsibilities
Include the following (other duties may be assigned):

Conduct the initial interview and screen clients for appropriate services.
Intake of clients and gather relevant details before appointments.
Take incoming calls and make appointments.
Support clients in the waiting room both before and after appointments
Communicate with appropriate departments and individuals regarding matters related to client care
Input client details and check insurance details if necessary.
Use the client scheduling software.
Maintain a neat and organized work area.
Answer phones, file, and maintain patient records according to HIPAA regulations.
Greet visitors, both clients, and non-clients, and direct them to the appropriate staff.
Assist donors who walk in with in-kind items.
Maintain client files as directed by supervisor and maintain accurate and timely data entry that may be needed in multiple systems.
Assist in collecting and recording client fee payments according to operational practices as instructed.
Compile statistical reports on client services as directed.
Assist in meeting routine needs of the primary office staff regarding office resources, room scheduling, and other office management duties, as assigned.
Participate in team meetings, agency staff meetings, and agency training as assigned
Work cooperatively with volunteers and other staff.

This job description is not intended to be all-inclusive; the employee will be expected to perform other reasonably related job duties as assigned by the immediate supervisor or other management as required.
Skills and Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Must be bilingual in English and Spanish. Ability to read, interpret, and apply information from agency policies and procedures, or governmental/funding regulations. Ability to write business correspondence, procedure documents, and other publications related to the position.
Mathematical Skills
Ability to add, subtract, multiply, and divide.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations with sometimes limited standardization or explicit policy. Ability to interpret a variety of instructions furnished in written, oral, or other forms. Must be able to think strategically and remain focused in a team environment.
Computer Skills
To perform this job successfully, an individual should be able to maintain multiple data basses and be proficient in Microsoft Office
Physical Requirements and Work Conditions

The physical demands and work environment are representative of that which will be required by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate office noise but may vary on occasion if circumstances require.
Regular attendance during regularly-scheduled business hours is expected. However, this position requires occasional flexibility in work hours as needed to accomplish department goals and objectives.

Equal Opportunity Employer
SafeNest is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability, sex, marital status, veteran status, gender identity, sexual orientation, genetic information, or any other characteristic protected by applicable federal, state or local laws.
Job Type: Full-time
Pay: From $16.50 per hour
Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Day shift
Monday to Friday
Overtime

Supplemental Pay:

Bonus pay

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 1 year (Preferred)

Language:

Spanish (Preferred)

Work Location: One location

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