Front Office Specialist Job Vacancy in Vivida Dermatology Las Vegas, NV 89148 – Latest Jobs in Las Vegas, NV 89148
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Company Name : Vivida Dermatology
Location : Las Vegas, NV 89148
Position : Front Office Specialist
Job Description : Vivida Dermatology is seeking an energized and positive individual to join our team with at least 2 years Medical Front Office experience, including insurance verification, that will be a team player willing to jump in wherever needed to ensure an excellent experience for patients and the team.
JOB SUMMARY:
The Front Office Specialist is a crucial part of the team. It is the front door to the practice – whether on the phone or through the door. He/she is the first person each patient interacts with upon walking into the office. Not only do they get patients checked in and out, but also are responsible for scheduling appointments, answering phone calls, and dealing with the day-to-day operations. Excellent customer service is the foundation of this role.
KEY JOB RESPONSIBILITIES:
Superior time management skills.
Excellent computer and phone skills are a must for this role.
Schedule patients in person and over the telephone for general dermatology, surgery, or medical spa services.
Answer questions, schedule appointments and convey information to clinical team.
Respond to patient issues and return calls and emails to patients in a prompt manner. All email and calls from patients should be returned by end of business.
Assist team members as needed with client questions/issues and paperwork. Fulfills all requests for medical records from patients and outside sources.
Process incoming referrals, verify insurance, and communicate with referral source via telephone and/or electronically.
Confirming all patient appointments prior to scheduled date.
Manage wait times for patients in lobby. Communicate with team leads throughout the day.
Handle deposits at the end of the shift and count cash drawer at the beginning and end of day.
Handling cash transactions and making change for patients as needed.
Check-in and check-out of patients.
Travel to other Vivida Dermatology sites may be required.
May be responsible for opening and closing office.
Education Requirements:
High school diploma or equivalent
Experience Required:
2 years’ medical front office
2 years’ insurance verification
1 year EMA and/or Nextech experience (or other EMR system)
Core Values:
Customer Service: Making every patient’s experience positive by having empathy and exceeding expectations.
Integrity: Being completely honest and taking responsibility for our actions, both good and bad.
Respect: Treating each other and patients as we would like to be treated.
Happiness: Having a positive attitude and being cheerful, even on bad or stressful days.
Efficiency: Performing each task in the most efficient, cost-effective way while maintaining high quality.
Job Type: Full-time
Pay: From $16.50 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
No weekends
COVID-19 considerations:We are following CDC guidelines to help keep our patients, staff, and community safe.
Ability to commute/relocate:
Las Vegas, NV 89148: Reliably commute or planning to relocate before starting work (Required)
Education:
High school or equivalent (Required)
Experience:
Medical Front Office: 2 years (Required)
EMR systems: 1 year (Required)
Insurance verification: 2 years (Required)
Language:
Spanish (Preferred)
Work Location: One location
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