Jr. Client Relations Manager for Digital Marketing Agency Job Vacancy in Ring Ring Marketing Nevada – Latest Jobs in Nevada

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Company Name : Ring Ring Marketing
Location : Nevada
Position : Jr. Client Relations Manager for Digital Marketing Agency

Job Description : Ring Ring Marketing is hiring a full-time junior client relations manager. This client relations manager will be expected to significantly improve results delivered by client marketing campaigns and ensure our client retention rate is as close as possible to 100%.
Originally established in Silicon Valley, RRM has made its home in Las Vegas for several years. We provide cutting-edge internet marketing solutions for client businesses in several different industries in the United States and Canada.
Our founder consistently contributes educational articles about marketing for a variety of national industry trade magazines and has also written books about marketing for the home improvement and funeral industries.
To succeed in this position, you must enjoy lengthy discussions with clients through both written and oral communication. You must be innovative in figuring out the best way to improve marketing campaigns and how to communicate those needs to clients.
You must be thoughtful and professional in these discussions, employing exceptional listening and problem-solving skills. Your role is not only to help clients be successful in their campaigns but also to help them feel confident and secure in everything RRM does for them.
You also must be a total team player, which can sound cliché in a job posting, but we really mean it: Our culture is one where everyone works hard for the good of the clients and the company as a whole, so there’s absolutely no room for slacking off, selfishness, or hogging credit.
Our most successful team members are those who do everything they can to support one another, go the extra mile for the client, and continuously work to find new ways to achieve greater results and improve efficiencies.
We believe every problem can be resolved with teamwork, innovative thinking, and good old-fashioned hard work. Our client managers are leaders, not followers: They take the initiative to figure out how to make things right.
By the same token, RRM supports its staff by offering a variety of opportunities for continuing education and training. This is a place where you can grow in your career and greatly expand your skill set.
Expectations of this Position
You will be expected to perform to the following standards throughout your tenure:

Accountable for delivering the results we promise for existing clients
Client retention rate of at least 95% (no more than 5% drop)
Consistent follow-up with clients on what we need from them (pics of their staff for website, credit card info, etc.) via email or phone call
Answer clients’ emails/phone calls and respond to them within 24 hours
Communicate clients’ requests to internal fulfillment team for execution; once tasks are done, double-check work and let clients know whether tasks were done to clients’ expectations
Spend 2-3 hours per day checking in with clients
Weekly: Monitor and analyze weekly reports every Monday; if results are lagging, work with internal fulfillment team to improve results; communicate to clients about what is (and what isn’t) working with current campaign
Monthly: Put together a monthly report for each client; conduct strategy meeting for each client going over reports and explaining any ways in which the campaign needs to be improved

Hours

Monday-Friday, 7:30 a.m. to 4:30 p.m., in our Las Vegas office

Requirements

Bachelor’s degree or greater
1+ years digital marketing experience
Customer service experience, ideally in service/hospitality industry
Attention to detail in all job areas
Excellent problem-solving skills
Technical skills: substantial knowledge of internet marketing, including social media marketing, search engine marketing (PPC advertising, search engine optimization, and local search optimization), and Google Analytics

Compensation/Benefits

Full-time W2 salary based on experience, three weeks’ paid vacation, health/dental/vision insurance, and 401(k) matching

How to Apply:
Include the phrase “orange tiger” and a summary of why you would be perfect for this job.
Job Type: Full-time
Pay: $50,000.00 – $60,000.00 per year
Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

Monday to Friday

Supplemental Pay:

Bonus pay

Application Question(s):

What state do you reside in?
What is the secret code to apply for the job? It is in the job posting.

Education:

Bachelor’s (Required)

Experience:

Digital marketing: 1 year (Required)

Work Location: One location

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