Loan Processing / Account Originator: Call Center Job Vacancy in Cash Factory USA Las Vegas, NV 89109 – Latest Jobs in Las Vegas, NV 89109
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Company Name : Cash Factory USA
Location : Las Vegas, NV 89109
Position : Loan Processing / Account Originator: Call Center
Job Description : Who we are:
At Cash Factory USA our mission is to provide innovative financial products and high-quality service to consumers seeking loan products. Our Company was founded in 2012 and we have originated over 300,000 loans to consumers throughout the US. We have a positive and high-energy call center environment.
What we are looking for:
We are growing and looking for the right people to grow with us! We are looking for new account and returning customer loan originators / processors. Consumers come to the Cash Factory, or our partner’s websites, and need a loan. You are the customer’s first contact with the Company, and you assist them in getting their loan. You are not cold-calling prospects or engaging in high-pressure sales; all the loans you process are coming from applications already completed by customers.
Job Type: Full-time
Salary and compensation: Your base pay will be $15.00 per hour. You earn commissions with no cap on what you earn. Our average sales person earns over $20 an hour and our top people earn nearly $30 per hour. During your training period we will pay you $15 per hour. After that, you will move to a largely commission-based environment that pays a base salary plus a commission for any loan you originate.
We offer employees in their first year 19 paid days off !! Yes, that is correct!! 10 holidays, 4 wellness days (to be taken quarterly) , and 5 Nevada paid leave days (a certain portion of which accrue monthly). After your first anniversary you are eligible for 5 additional days of PTO, which accrues monthly.
We also offer bonuses if you stay with the Company: $250 if you are an employee in good standing at 90 days. And additional $250 if you are an employee in good standing at 180 days. And, and additional $400 if you are an employee in good standing on your one year anniversary. We want employees who are committed to us and our customers. We are not seeking short-term employees. If you are committed you will be rewarded.
We also offer an attractive benefits package to all our full-time employees, including medical, dental and vision.
Qualifications:
· You must be a self-driven individual that takes pride in being successful. A positive attitude is a must.
· You will be paid to produce and originate new and returning customer loans. Therefore, you should be comfortable in a commission and results-oriented environment
· Must be fluent in English.
· We are seeking a limited number of people to work weekends as well. Please indicate whether you can work on the weekends (generally 6am to 2pm)
· High School Diploma or GED
· Computer Literacy. We use chat and email to work with customers, so you need to be comfortable in a computer-driven environment.
· The ability to write emails and operate chat sessions are also required. So, excellent verbal and written skills required
· We prefer at least 1 year of call center experience. Again, we are looking for people that want to take the next step. We don’t want people that need a short-term assignment.
· Ability to assess customer needs, and appropriately resolve issues with problem-solving skills
· Must be able to pass a criminal background investigation and reference checks prior to employment
Other legal disclosures: Cash Factory USA reserves the right to make changes to the job description whenever necessary. As a part of Cash Factory USA’s employment process, finalist candidates will be required to complete a background check. Cash Factory USA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. Cash Factory USA is an equal opportunity employer, committed to workplace diversity.
* Only current Las Vegas residents will be considered because we do not offer relocation assistance.
Job Type: Full-time
Pay: From $15.00 per hour plus commissions and retention bonuses. Average is approximately $20 per hour.
Application questionsYou have requested that Indeed ask candidates the following questions:
How many years of Call Center experience do you have?
Job Type: Full-time
Pay: $15.00 – $28.00 per hour
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Weekend availability
Supplemental Pay:
Commission pay
Signing bonus
COVID-19 considerations:We require a mask when not at your workstation. We socially distance our representatives and clean regularly.
Ability to commute/relocate:
Las Vegas, NV 89109: Reliably commute or planning to relocate before starting work (Preferred)
Education:
High school or equivalent (Preferred)
Work Location: One location
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