Museum Docent Job Vacancy in The Neon Museum, Inc. Las Vegas, NV 89101 – Latest Jobs in Las Vegas, NV 89101

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Full Details :
Company Name : The Neon Museum, Inc.
Location : Las Vegas, NV 89101
Position : Museum Docent

Job Description : Description:
The Neon Museum is seeking a Full-Time Museum Docent!
Hours/Week: Varies
Job Purpose
This position represents the Museum in conducting informative and accurate guided tours of its collection and exhibits, with a goal of creating the highest-quality guest experience and customer service possible. Additional responsibilities are to greet visitors; staff the front desk; assist with ticketing; assist with crowd control; and perform administrative tasks as directed. This position requires consistent attendance and dependable punctuality.
Essential Job Functions

Greet guests in a courteous and professional manner.
Conduct informative, patient, enthusiastic and accurate tours of the collection and exhibits.
Process ticket sales, payments and transactions in an accurate, timely and professional manner, applying correct admission fees, codes and coupons.
Maintain a professional and tidy front desk area.
Answer phones in a professional manner, re-directing callers to other staff as necessary.
Accurately record guest data in database.
Promote the purchase of memberships and manage related sales.
Provide courteous and professional crowd control as needed. Enforce Museum policies at all times.
Provide assistance as needed at Museum special events and unique tour scenarios.
Assists in a variety of staff operations, performing special projects and additional assignments as requested.
Strive to build positive relationships with guests to promote repeat visitations.
Provide accurate information about the Museum including, but not limited to, admission fees, hours of operation, events and programs, directions, exhibits and general policies.
Field questions about the Neon Museum; Las Vegas and its history; and related topics with enthusiasm and positivity.

. Requirements:
Work/Education/Experience
Requires minimum of two years’ successful experience in customer service, customer relations and handling of cash. Experience in communicating effectively to large audiences and diverse groups preferred. Requires experience in working with crowds and in crowd control. Requires experience in tactfully but firmly enforcing institutional policies. Requires experience in working effectively as a member of a team. Experience, education or interest in history, Las Vegas history, art, architecture, preservation or neon signs preferred.
Skills

Requires consistent attendance and punctuality.
Requires occasional scheduling flexibility.
Requires standing for long periods of time.
Requires ability to consistently speak and interact with diverse audiences in a clear, friendly and outgoing manner.
Requires ability to firmly, tactfully and effectively enforce policies.
Requires ability to work outdoors in seasonal desert temperatures and indoors in environmentally controlled conditions.
Requires ability to remain calm and professional whenever working with guests.
Requires face-to-face discussions with individuals and teams and to function as a member of a team.
Requires ability to learn and adapt to fundamental administrative tasks.
Requires ability to use email and contemporary computer programs and software.
Requires ability to stay focused despite multiple tasks and frequent interruptions.
Requires ability to prioritize tasks and to complete them in a timely manner.
Requires active listening and reading comprehension.

Physical requirements:

Ability to stand, walk and sit for extended periods of time.
Ability to work outdoors in seasonal desert temperatures and weather conditions.
Ability to work indoors in a climate-controlled environment.
Ability to lift 35 pounds.
Ability to converse clearly and professionally with individuals, teams and audiences.

ABOUT THE NEON MUSEUM
Founded in 1996, The Neon Museum is a non-profit 501(c)3 organization dedicated to collecting, preserving, studying and exhibiting iconic Las Vegas signs for educational, historic, arts and cultural enrichment. It has been ranked No. 1 in Las Vegas Weekly’s list of “Twenty Greatest Attractions in Las Vegas History,” one of “Sin City’s Best Retro Sites” by MSN, “No. 1 Las Vegas Museum Sure to Entertain and Educate” by USA Today’s 10best.com, “One of the Top 10 Coolest Things You Didn’t Know You Could Do” by Forbes.com, one of the “Top 10 Historic Spots in Las Vegas” by Vegas.com; one of “15 Most Fascinating Museums in the U.S.” by VacationIdea.com; and earns a consistent 4.5 out of 5 rating on TripAdvisor. On its 2.27-acre campus, The Neon Museum has an outdoor exhibition space known as the Neon Boneyard (“boneyard” is traditionally the name for an area where items no longer in use are stored); the North Gallery, home to the immersive audiovisual experience “Brilliant!” which uses technology to re-illuminate more than 40 non-operational signs; the Boulevard Gallery outdoor exhibit and event space; and its visitors’ center inside the former La Concha Motel lobby. The museum collection also includes nine restored signs installed as public art in downtown Las Vegas. Public education, outreach, research, and arts preservation represent a selection of the museum’s ongoing projects. For more information, including tour schedules and tickets, visit www.neonmuseum.org. Also follow @NeonMuseum on Facebook and Twitter and @theneonmuseumlasvegas on Instagram.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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