Operations Clerk Job Vacancy in Quality Custom Distribution Henderson, NV 89074 – Latest Jobs in Henderson, NV 89074

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Company Name : Quality Custom Distribution
Location : Henderson, NV 89074
Position : Operations Clerk

Job Description : QUALITY CUSTOM DISTRIBUTION IS NOW HIRING OPERATIONS CLERKS IN HENDERSON, NV!
Who We Are:
QCD is a wholly-owned subsidiary of Golden State Foods which is one of the largest diversified suppliers to the Quick Service Restaurant industry. QCD has been providing custom distribution services to iconic customers throughout the United States. QCD is a multi-stop, regional delivery service with a focus on customer service. Our business philosophy actively supports our associates through our (4) core values:
1.) Treat others like you want to be treated
2.) Make the best product
3.) Give the customer a fair deal
4.) Maintain the highest standards
WE OFFER
Competitive Pay
Benefits within 30 days of employment for you and the family
401(k)
Pay day is every FRIDAY!!!!
JOB SUMMARY: Processes customer orders accurately and efficiently to ensure high quality customer service.
ESSENTIAL FUNCTIONS:

Receives and enters customer orders by telephone, evaluating and modifying as required to ensure accurate and complete orders and a high level of customer service. Disseminates information regarding orders, products, promotions, ordering processes (training), etc. (70%)
Processes a variety of documents, which may include load plans, bills of lading, driver trip records, order adjustments, variances, special deliveries, credits and debits, shortage reports, and product complaints to meet customer needs and to maintain complete and accurate records (20%)
Prints and distributes customer order forms to ensure an effective and efficient ordering process reflecting customers’ needs and product restrictions. (5%)
Maintains customer order files, invoices, debit and credit memos and other records to ensure complete documentation and support Customer Service functions. (5%)
Performs other related and assigned duties as necessary.

PERFORMANCE CATEGORIES

Productivity/quality standards: accuracy, timeliness, thoroughness
Productivity/quality standards: customer service/satisfaction and responsiveness
Attendance and punctuality
Professional attitude and demeanor
Customer and vendor relations
Teamwork within the department and across departments
Project/assignment standards

MINIMUM QUALIFICATIONS: Education and experience equivalent to:
Experience:
0 to 2 years of relevant work experience in customer service or order processing
Knowledge, Skills and Abilities
Knowledge of (B/basic; J/journey; E/expert):

Basic office equipment and machinery (PCs, copiers, fax machines, adding machines, calculators, etc.) (J)
Order processing concepts and procedures (J)
Shipping and receiving concepts and techniques (J)
Products (B)
Promotions (B)
Customer service concepts and techniques (B)
AS400 computing environment (B)
Distribution concepts and procedures (B)
PC word processing/spreadsheet software applications (B)

Skill and ability to:

Communicate and coordinate effectively with internal and external customers
Resolve customer complaints effectively and efficiently
Work independently
Work effectively in a general business environment, with a focus on high levels of quality and customer service
Travel via airplane and drive an automobile
Act in accordance with GSF’s Values and Creed

All interested candidates please submit your resume at www.qualitycustomdistribution.com
Job Type: Full-time
Pay: $16.00 – $19.00 per hour
Benefits:

401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Schedule:

10 hour shift
12 hour shift
Day shift
Holidays
Overtime
Weekend availability

Experience:

Order Processing: 1 year (Preferred)
Inventory control: 1 year (Preferred)
Microsoft Excel: 1 year (Preferred)

Shift availability:

Day Shift (Preferred)

Work Location:

One location

Work Remotely:

No

Work Location: One location

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