Representative, Accounts Receivable Job Vacancy in Resorts World Las Vegas Las Vegas, NV 89109 – Latest Jobs in Las Vegas, NV 89109

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Company Name : Resorts World Las Vegas
Location : Las Vegas, NV 89109
Position : Representative, Accounts Receivable

Job Description : We would love to be able to consider you for one of our amazing career opportunities. Please complete the online application and assessment at www.rwlvcareers.com.
The Representative, Accounts Receivable is responsible for a variety of accounts receivable functions within the daily operations including, but not limited to collections, billing, audits, as well as customer service and guest inquiries. The Representative supports the Manager, Accounts Receivable and functions as part of the Finance Team. All responsibilities are to be performed in accordance with all laws and regulations, as well as Resorts World Las Vegas policies, practices and procedures.
Core Job Responsibilities:
At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.

Everyone is an Ambassador – No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
Everyone works in Safety – If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
Everyone works in Security – If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
Everyone works in EVS – If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
Everyone works in Guest Experience – If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.

Primary Job Duties: – Includes, but is not limited to:

Communicate directly with guest and credit card processors in order to resolve disputes.
Prepare and send email and/or upload general billing to guests and wholesalers.
Monitor the Aging Report to maintain account progress.
Pursue collections of past due accounts.
Process travel agent commissions in preparation for payment to travel agents (TA).
Research and respond to customer and guest inquiries.
Help rectify any billing disputes between internal departments and guest and wholesalers’ discrepancies.
Maintain up to date information and comments on all client accounts. Ensure documentation is accurate, thorough and focused on detail.
Process and allocate credit card charges/refunds for guest inquires, disputes and skips.
Research and respond to all credit card retrieval and chargeback inquiries.
Obtain and maintain position-specific licensing.
Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
Other duties as assigned.

Required:

At least six months of professional accounting experience.
Working knowledge of Microsoft Applications (example Word, Excel).
Ability to work varied shifts, including nights, weekends and holidays.
Ability to effectively communicate in English.
Polished appearance and demeanor.
Excellent customer service skills.
Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
At least 21 years of age.

Preferred:

Working knowledge of Accounts Receivable processes and protocol.
Working knowledge of Oracle systems.
Previous experience working in a large, luxury resort setting.

Job Type: Full-time
Physical Setting:

Office

Application Question(s):

Do you have at least six months of professional accounting experience?

Language:

English (Required)

Shift availability:

Day Shift (Required)
Night Shift (Required)

Work Location: One location

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