Security Officer (Full-time) Job Vacancy in Jacobs Entertainment Inc. Reno, NV – Latest Jobs in Reno, NV

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Full Details :
Company Name : Jacobs Entertainment Inc.
Location : Reno, NV
Position : Security Officer (Full-time)

Job Description : General Summary of Job Duties
The Intercompany Security Officer protects the internal and external assets of the GDW Reno, Sands Regency, and any other Jacobs properties in the Reno area as well as the safety and health of its employees, patrons, and tenants by performing the duties listed below.
Essential Job Responsibilities and Duties
· Maintain a high quality of guest service according to Jacobs Entertainment, Inc. Mission Statement and F.A.S.T. Track Values Statement.

Depending on where needed, work assigned shifts at the GDW Reno, Sands Regency, and any other Jacobs properties in the Reno area.
Responsible for patrolling assigned area to ensure safety and protection of guests, employees, tenants, and company property.
Patrol assigned area and assists guests, employees, and tenants as needed.
Examine doors, windows, gates, etc. to ensure that they are secure.
Enforce company policies as they pertain to guest and employee conduct on premises.
Document infractions and advises management where appropriate.
Watch for and reports irregularities such as fire hazards, unlocked security doors, etc.
Respond to all emergencies such as fire, injuries, property damage, etc.
During serious emergencies, may be assigned to assist in the evacuation of company property.
Escort casino employees during pit drops, slot drops, jackpot verifications, fill verifications, pit fills/credits, etc.
Transport chips, currency/coin, and tokens to the different requesting tables/booths.
Accept, log, and store all lost and found articles.
Enforce state gaming laws and regulations including (but not necessarily limited to) the identification and removal of underage persons from the casino floor.
Respond to requests for medical assistance when required and renders first responder type first aid consistent with company policy and the individual officer’s skill level and medical certification.
Fill in and assist coverage in Security Dispatch.

· Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
· Adhere to all appearance and uniform standards.
· Maintain an open line of communication with Management.
· Maintain a positive and professional demeanor during all interactions with guest, fellow Employees, and Vendors.
· Ability to accept performance feedback in a professional manner.
· Regular attendance and arriving on time to all scheduled shifts and mandatory meetings.
· Other duties as assigned.
General Job Responsibilities and Duties
To perform the job successfully, an individual should demonstrate the following F.A.S.T. Track Principles:
Friendliness
o Offer a warm greeting to everyone you encounter with a smile and eye contact.
o Practice mutual respect by dealing honestly in all interactions.
o Use genuine listening skills and offer sincere responses.
o Promote positive interactions with both external and internal guests through sincere greeting and communications.
o Be approachable, listen and lead by example.
Accountability
o Be proactive and positive.
o If I don’t know, I’ll find out and if we don’t have it, I’ll try to get it.
o Support and practice the F.A.S.T. Track Principles from the executive level to the front-line staff level.
o Acquire knowledge, training and education. Communicate it to all employees.
Service Excellence
o Anticipate our guests’ needs before they ask.
o Contribute ideas and solutions to improve customer service.
o Escort our guests rather than point.
o Take personal pride in the quality of your work.
o Actively seek feedback from our guests concerning our service and atmosphere.
Teamwork
o Share and explain information.
o Great teams consist of great performers.
o Create a culture of two-way communication with employees and guests.
o Be courteous, kind and patient with each other.
Skills, Education and Other Requirements
· High School Diploma and/or equivalent work experience.
· Possess CPR, First Aid, and AED certifications.
Required Work Cards

Identification that establishes identity.
Identification that establishes the right to work in the United States.
Nevada Gaming Registration’

‘Work Remotely

No

Job Type: Full-time
Pay: $11.25 – $15.50 per hour
Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
On call
Weekend availability

Experience:

Security Guards: 1 year (Required)
Customer service: 1 year (Preferred)

Work Location: Multiple Locations

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