Service Advisor – Reno, NV Job Vacancy in Tesla Reno, NV 89511 – Latest Jobs in Reno, NV 89511

Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for

Full Details :
Company Name : Tesla
Location : Reno, NV 89511
Position : Service Advisor – Reno, NV

Job Description : The Role
Tesla Motors is looking for an experienced Service Advisor to work on one of the most progressive vehicle brands in the world. This position requires a high-level customer and employee interaction, so the ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer service. If you are interested in becoming a part of an excellent service team supporting the latest EV technology, we are interested in hearing from you.
Responsibilities:
· Answer Phone Calls, Emails, and Drive In’s to address any customer concern with the highest level of response and attention
· Return missed phone calls, email in no less than 5 minutes
· Determine if a technical solution can be resolved over the phone; escalate immediately to Shop Foreman / Service Manager to provide immediate attention
· Accurately record issues and data into Dealer Management System. Attention to detail critical
· Conduct Transactions w/ system; walk customer through correction and provide a summary
· Communicate estimated completion time, regular updates and follow through on each customer vehicle
· Coordinate the detail of every vehicle prior to delivery
· Coordinate the delivery time or pick up with each customer
· Follow up with Customer on services provided; ensure they are satisfied with the work performed
· Perform other related duties as assigned
Requirements:
· Knowledge of methods, techniques, parts, tools, and materials used in the maintenance and repair of vehicles
· Experience in operational use and maintenance of a wide variety of hand power tools, shop tools, and automotive and electrical test equipment
· Understanding of basic automotive techniques related to repair and servicing of automobiles
· Ability to follow oral and written instructions with attention to detail
· Willingness to learn new and innovative automotive technologies
· Ability to establish and maintain cooperative working relationships with those contacted in the course of work to include the public
· Perform detailed daily record keeping and reporting
· Effectively handle multiple priorities, organize workload, and meet deadlines
· Work in a team-based environment and achieve a common goal
· High School diploma or equivalent
· Dealer Management System(s), Outlook, and MS Office
· Associate Degree or certificate in Automotive Technology, preferred
· Retail automotive service experience, preferred
· Must have and maintain a valid driver’s license and an acceptable and safe driving record
· Must have two years of driving experience
· Must be at least 18 years of age
Employee Benefits
· As a full-time Tesla employee, you will receive full benefits from day 1 for you and your eligible dependents
· Aetna PPO and HSA plans (including infertility and transgender coverage)
· 2 medical plan choices with $0 paycheck contribution
· Vision & dental plans (including orthodontic coverage)
· Healthcare and Dependent Care Flexible Spending Accounts
· Company Paid HSA Contribution when enrolled in the High Deductible Medical Plan with HSA
· Company paid Life, AD&D, short-term and long-term disability
· 401(k) match, Employee Stock Purchase Plans, and other financial benefits
· Employee Assistance Program, Sick and Vacation time (Flex Time for salary positions), and Paid Holidays
· Back-up childcare and employee discounts
· Voluntary plans such as critical illness, hospital indemnity, accident insurance, and pet insurance
· Voluntary Identity Theft and Legal Services plans
· Adoption and surrogacy benefits
Job Type: Full-time
Pay: $16.00 – $26.00 per hour
Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Paid time off
Parental leave
Vision insurance

Schedule:

8 hour shift

Work Location: One location

This post is listed Under Jobs in General Category

Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company