Shelter Front Desk Job Vacancy in Safe Nest Las Vegas, NV 89107 – Latest Jobs in Las Vegas, NV 89107

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Company Name : Safe Nest
Location : Las Vegas, NV 89107
Position : Shelter Front Desk

Job Description : SafeNest Job Description
Job Title: Shelter Front Desk
Department: Shelter
Reports To: Residential Program Director
FLSA Status: Hourly; Non-Exempt
Hours per week: Full-time; 40hours weekly / Part-time 30hours
Pay Range: $16.22
About SafeNest
SafeNest is committed to treating the entire cycle of domestic and sexual violence through programs and services designed to: PREVENT violence, PROTECT victims, and EMPOWER survivors. We strive consistently to end gender-based violence in our community while running a healthy and robust business that continues to grow to meet the need.
Our qualified candidate will have a minimum of three years of experience working in a receptionist/office assist capacity and have good computer skills. Must be approachable and enjoy working with people to make a good fit for this opportunity.
Job Summary:
The Front Desk Staff is a critical part of the Residential Support Team at SafeNest’s residential shelter. Supporting residents’ safety and needs and working to support the entire shelter team while making a difference for survivors finding pathways out of domestic and sexual violence. The front desk works closely with Hope Advocates and the Inventory Coordinator to ensure resident requests for assistance are fulfilled.
Essential Duties and Responsibilities:

Checking in/out clients appropriately and with dignity
Monitoring front desk phone and gate access
Revising in-shelter bed assignments if needed
Provide complimentary items to clients as requested
Resolving client issues within limits of authority
Coordinating client care with hope advocates
Adhering to SafeNest Standards/Core Vales and all policies and procedures
Desculate conflict between clients as needed working with supervisors
Ensure client data is entered into the system and updated as necessary
Support residential care team as needed
Create and adhere to trauma-informed and appropriate boundaries with clients

The above statements describe the general nature and level of work individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
Qualifications: To perform this job successfully, an individual must perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, or ability required. Reasonable accommodations may enable individuals with disabilities to perform the essential functions.

At least one year of work experience with residential experience in a nonprofit organization is preferred.
Ability to deal with frequent change, delays, or unexpected events; competing demands; and changes in a high-stress work environment.
Ability to demonstrate practical, critical thinking strategies and appropriate decision-making.
Ability to ensure the security and confidentiality of clients and their children.
Ability to recognize and monitor job stress and personal needs.
Fluency in English required; Spanish preferred.

Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift 25lbs.
Must be able to sit and work on a computer for 8 hours per day. Must be able to type 25WPM.
Regular attendance during regularly scheduled business hours is expected. However, this position requires occasional flexibility in work hours as needed to accomplish department goals and objectives.

Work Environment:

The office is located within a confidential shelter. The noise level in the work environment varies.

Equal Opportunity Employer
SafeNest is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability, sex, marital status, veteran status, gender identity, sexual orientation, genetic information, or any other characteristic protected by applicable federal, state or local laws.
Americans with Disabilities Act
Applicants, as well as employees who are or become disabled, must be able to perform the essential duties & responsibilities either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis by applicable law. ___________________________________________________________________________________________________________
I acknowledge that I have received and read my job description and understand the position’s duties.
Team Member Signature: ____________________________ Date: ________________
Team Member Name (Print): _________________________
Job Type: Full-time
Pay: From $16.22 per hour
Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Day shift
Holidays
Monday to Friday
Night shift
On call
Overtime
Weekend availability

Supplemental Pay:

Bonus pay

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 1 year (Preferred)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)

Work Location: One location

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