Spa Concierge Job Vacancy in Atlantis Casino Resort & Spa Reno, NV 89502 – Latest Jobs in Reno, NV 89502

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Company Name : Atlantis Casino Resort & Spa
Location : Reno, NV 89502
Position : Spa Concierge

Job Description : Overview:

The Spa Concierge will greet guests to a luxurious spa environment, maintains guest and group accounts, assists with facility orientation and actively works to provide guests with a relaxing spa experience. Responsible for ensuring complete client and member satisfaction by providing full guidance and consultation in scheduling, confirmation, and check-out procedures. Maintains clean and organized work areas and well-stocked supply of products. Provides guests with locker, robe/slippers and tour of spa facilities as needed.

The Spa Atlantis has proudly earned the highly coveted 2020 Forbes Travel Guide Four-Star Award for the sixth consecutive year.

Forbes has recognized 1,898 spas in 70 countries out of 120,000 spas worldwide, placing Spa Atlantis on its exclusive list of the most luxurious spas in the world.

Responsibilities:

Schedule services for individuals and large groups using our spa reservations software system.
Call guests to confirm scheduled services.
Answer questions about available services.
Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with the supervisor or manager.
Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival.
Process guest payments for spa services.
Promote and sell our spa services.
Qualifications:

Atlantis Casino Resort Spa fosters a team working environment, family/work life balance and an environment that is focused on team member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:

Benefits (Medical /Dental/Vision/Disability & more)
Paid Vacation
Holiday Pay
401K with Company Match
Education Tuition Reimbursement Program
Recreation /Fitness Discounts
RTC Discounted Pass
Weekly Resort Prizes
Career Development and Training Workshops
FREE daily meal
Internal Advancement

#Hospitality

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