Technical Customer Support Representative [ATS152-15] Job Vacancy in 24-7 Intouch Incorporated Las Vegas, NV 89169 – Latest Jobs in Las Vegas, NV 89169

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Company Name : 24-7 Intouch Incorporated
Location : Las Vegas, NV 89169
Position : Technical Customer Support Representative [ATS152-15]

Job Description : About 24-7 Intouch
24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands.
About the Job
Are you a problem solver who can easily connect with people? Do you like to exceed expectations with your knowledge and passion for technology? Are you enamored by the way things operate, and have the ability to solve problems when things go wrong?
Does this sound like you? We’re looking for Work At Home Technical Customer Support Representatives to join our team!
Our Work At Home Technical Customer Support Representatives are the first point of contact for customers, being the friendly voice of the coolest tech brand in the world. We’ll rely on you to listen to customers and use your technical knowledge to provide world class customer care and troubleshooting — and remind customers that behind great products are also amazing people.
Note: All applications, interviews, orientation and training will be done virtually. 24-7 Intouch will also provide all hardware and equipment necessary.
As a Work At Home Technical Customer Support Representative, You Will…

Demonstrate passion for customer service, ownership of the customer experience and determination to deliver a comprehensive resolution
Obsess over the customer experience and constantly strive to exceed their expectations
Communicate clearly and effectively, both written and verbal
Approach problems with flexibility and adapt your approach without compromising outcome
Even though this is a WFH position, you must be located in Las Vegas

As a Work At Home Technical Customer Support Representative, You Have…

Have a dedicated workspace in your home
A High School diploma (or GED)
One year of customer care and technical support experience (preferred)
Stellar phone presence – people can hear you smiling!
Technical knowledge and expertise
Experience in network technical troubleshooting
The confidence to navigate through multiple systems and tools to research, comprehend and deliver solutions to customers in real time
A strong sense of professionalism exhibited by staying calm under pressure
Analytical skills to make smart decisions and solve complex technical issues in a fast-paced work environment
A performance mindset – you’re motivated by results and self-improvement
A deep curiosity for understanding technology and a passion for continuous knowledge
The ability to self manage and work independently
The ability to do repetitive job duties, but an eagerness to take on more when needed
Self-awareness to identify and navigate through challenges associated with the role
Eagerness to receive feedback, embrace coaching and demonstrate changes as a result

Benefits: Competitive hourly rates from $9.75/hr-$16.00/hr (varies depending on the client pay scale), plus Health/Medical, Dental and Vision Benefits
Ready to apply? Submit your application and one of our recruiters will reach out via email/phone/text to learn more about you and connect you to this exciting opportunity! If you provide your cell number, you agree to receive automatic recruiting texts from us at that number. Consent is not a condition of employment, and you can opt-out by replying STOP at any time. Message and data rates may apply.
24-7 Intouch is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, arrest and conviction records, or any other characteristic protected by law. 24-7 Intouch will comply with all local fair chance ordinances.”
Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact the Recruiting department and/or the Human Resources department. 24-7 Intouch also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.
By signing this application, the applicant consents to 24-7 Intouch collecting, using and retaining hisher personal information for purposes relating to the application process and if hired, the employment relationship. Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.
Job Type: Full-time
Salary: $9.75 – $16.00 per hour
Benefits:

401(k)
Dental insurance
Health insurance
Vision insurance

Schedule:

8 hour shift

Work Location: One location

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