Technical Transformation Client Manager Job Vacancy in Verizon Nevada – Latest Jobs in Nevada

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Company Name : Verizon
Location : Nevada
Position : Technical Transformation Client Manager

Job Description : When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing…

Our success depends on delighting our customers and making sure they stick around. You’ll be leading the team that handles post-sales relationships with our clients engaged in major network and telecommunications transformation, ensuring that their expectations are met or exceeded. Engaged at the beginning of the post-sales process, you are instrumental in the execution, delivery, and support of the network and telecommunications transformation for enterprise customers. In addition to organizing and supervising the team’s work, you’ll be collaborating with customer technical executives, Verizon engineers, Project Managers, billing analysts, and others involved in the customer journey. You’ll build a great environment for your team by providing transparency, direction and feedback. Living up to our customer commitments is a top priority—you’ll play a key role in making sure we do exactly that.
Responsibilities:

Leading a team of people instrumental in all phases of customer network and telecommunications transformation
Plan and schedule work for the team, remove barriers to progress, solve problems, and enable your team to be maximally productive.
Overseeing customer performance analysis related to post-sales execution and support in areas of SLA compliance, service delivery, billing and overall account support.
Guiding team members in dealing with especially challenging service issues.
Ensuring team members maintain strong customer relationships.
Setting departmental goals and budgets.
Initiating new processes to improve the team’s performance.

Where you’ll be working: This hybrid role will have a defined work location that includes work from home andsome office days as set by the manager.

What we’re looking for…

Truly a “people person,” your outstanding interpersonal skills mean you’re able to build positive relationships with a variety of people, including C-suite executives. And as a leader, you’re able to build engagement, motivation, and a sense of ownership in your team members. You’re comfortable leading a technical function—complex integrated technology solutions are your specialty. You understand our responsibility to our customers, and you’re excited to help us live up to it.
You’ll need to have:

Bachelor’s degree or four or more years of work experience.
Six or more years of relevant work experience.
Six or more years of client facing experience leading enterprise technical transformations
Network or Telecommunications project and program management experience.
Six or more years of people leadership experience
Ability to travel <25% Even better if you have one or more of the following: Master’s Degree or MBA Five or more years of experience managing multiple programs, personnel, and profit and loss (P&L). Experience with service assurance (incident management), service delivery, finance/billing and contract management Experience working with global service desk and incident management functions. Strong technical skills with networks, managed services, CPE, applications hosted/DCS services, security, IT services, or unified communications. Certifications, like Cisco, PMP, or ITIL Foundations V3 through Expert level. Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401 (k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives,we've got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. If you are hired into a Colorado, Connecticut, or Nevada work location, the compensation range for this position is between $118,000 and $240,000 based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more. COVID-19 Vaccination Requirement Verizon requires new hires to be fully vaccinated against COVID-19. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical, religious, or state law recognized reasons). This post is listed Under Jobs in General Category Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company