Technology Specialist (Nerd) Job Vacancy in Nerds to Go Las Vegas, NV 89120 – Latest Jobs in Las Vegas, NV 89120
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Company Name : Nerds to Go
Location : Las Vegas, NV 89120
Position : Technology Specialist (Nerd)
Job Description : NerdsToGo is a cool, fast-growing brand that provides computer solutions to residential consumers and small businesses. We service every type of technology from computers, phones, tablets and printers to networks, internet connections, security and much more!
We are looking for Technology Specialists, who we call Nerds, to join our team!
The Nerd will act in a dual customer service and technology service role. This person will complete desktop configurations, installations and upgrades of personal computer hardware and software, provide software and operating system support on Mac and all versions of Windows. The Nerd must have a technology service background and customer service skills. Nerds must have solid technical skills, good communication skills and the desire to be a part of growing and exciting team.
Technical Qualifications:
We require experience in working in technology and an A+ certification is a plus.
Customer Service Skills:
Experience in working with non-technical customers and setting them at ease
Detail oriented
Proactive in problem solving
Experience in working with customers in person and over the phone
Duties Include:
Answer incoming calls and assist customers in person
Schedule OnSite service calls for field Nerds
Basic network installation and maintenance (wired, wireless, LAN, WAN)
Data recovery and loss prevention
Virus protection and Spyware/Adware removal
Computer security enhancement
PC Hardware and software fault isolation and repair
Software upgrade and installation
One-on-one training
Skills & Experience
1-3 years of experience with Windows-based PCs (Win7, Win8, Win10) and networking in both residential and business environments
Knowledge of PC troubleshooting and repair, both hardware and software/OS
Basic knowledge of network troubleshooting, wiring, PC troubleshooting
Professional, high-energy, customer-oriented work ethic
Valid driver’s license and a clean driving record
Must be willing to submit to mandatory background check
Job Types: Full-time, Contract
Pay: From $16.00 per hour
Benefits:
Flexible schedule
Paid time off
Schedule:
8 hour shift
Monday to Friday
Overtime
Weekend availability
Supplemental Pay:
Bonus pay
Commission pay
Ability to commute/relocate:
Las Vegas, NV 89120: Reliably commute or planning to relocate before starting work (Required)
Experience:
PC troubleshooting and repair, both hardware and software/OS: 2 years (Preferred)
Work Location: One location
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