Work From Home Customer Service Agent (Evening Shift 11:30am-8pm PDT/12:30pm-9pm MDT) Job Vacancy in Mountain America Credit Union Las Vegas, NV 89128 – Latest Jobs in Las Vegas, NV 89128
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Company Name : Mountain America Credit Union
Location : Las Vegas, NV 89128
Position : Work From Home Customer Service Agent (Evening Shift 11:30am-8pm PDT/12:30pm-9pm MDT)
Job Description : Please Note: We are only able to move forward with candidates who reside in the following states:
Utah
Nevada
Idaho
Montana
Arizona
New Mexico
We are Hiring for Evening Shift!
Sunday-Thursday
Sunday: 8am-2:30PDT/9am-3:30MDT
Mon-Thur: 11:30am-8pm PDT/12:30pm-9pm MDT
$1.00 Shift Differential Pay for hours after 6pm Local Time & Weekend Hours(Saturday/Sunday)
Can you see yourself at Mountain America?
Move beyond a job with crazy hours and unpredictable schedules. Make a difference in peoples’ lives and in the community. Choose a career that will guide you forward.
We are committed to taking care of all our employees
Competitive Pay starting at $17, higher starting wage based on experience
Competitive Incentive program
Position is 100% remote (working from home)
Consistent performance reviews with opportunities to increase compensation
Excellent medical and dental benefits with minimal employee contribution
Paid time off, volunteer time off, and paid holidays
Matching 401K
Tuition assistance
Professional development
Our Culture
What we do (our Mission) has been and continues to be driven by our unique, member-first culture. Why we do it (our Vision) is to help our members define and achieve their financial dreams. We offer a friendly, comfortable, and inclusive work environment, fun employee activities, and exciting events to ensure no day is dull
Making a difference
Mountain America has a strong commitment to the communities where our members live, work and play, and this has been a hallmark of our organization throughout our 85-year history. Through the support of hundreds of non-profit organizations and significant financial literacy efforts in schools, Mountain America continually brings untold value into dozens of communities, positively affecting thousands of lives.
Your Responsibilities
Cross-sells credit union products and services to encourage a full-financial relationship with the credit union.
Able to work efficiently and effectively within multiple channels of inquiries
Plays an important role within CU lending. Utilizes CU lending guidelines and weighs CU risk when making lending decisions.
Works in conjunction with other business partners (Underwriting, Consumer Lending and Loan Servicing) to ensure we adhere to all established Federal regulatory guidelines
Advises and assists members in making informed decisions regarding their accounts.
Adheres to the philosophy and mission of the credit union in actions and communications.
What we’re looking for
Minimum six months of customer service or call center experience
High school graduate or GED
Basic computer operating skills. Intermediate skills in Microsoft Office (Outlook, Word, Excel)
Type a minimum of 35 words per minute preferred.
IMPORTANT INFORMATION
Training Start Date: 4/11/2022
Training is 6 weeks Monday-Friday 8:00-4:30 PDT/9-5:30 MDT
Hiring for Evening Shift (See Notes Above Re: Shift)
Specific criteria must be met in order to work from home-Minimal Tech Requirements: Internet Download Speed 50 Megabytes and Upload Speed 10 Megabytes, a fiber, cable, or high-speed DSL internet service is required for your internet connection. Please note, dial up, satellite and fixed wireless internet service providers are not adequate to support work from home use.
Must have Home Office free of distractions, noise, with closing door.
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