Customer Support Specialist Job Vacancy in TST Tooling Software Technology, LLC Clarkston, MI 48346 – Latest Jobs in Clarkston, MI 48346

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Company Name :
TST Tooling Software Technology, LLC
Location : Clarkston, MI 48346
Position : Customer Support Specialist

Job Description : We are looking for a Customer Support Specialist to help with demonstrating, implementing, and training our clients on our ERP software. TSTracker is a TST owned ERP product built for the tool and die industry. This position will work actively with our TSTracker development team in house and our customers or prospective clients to ensure demonstrations, implementations, and training are successful. Come join our growing team and help be apart of growing our product!Responsibilities: Install and implement ERP software on-site at new clients.Training clients on how to use, run, and operate ERP software.Provide sales team quality demonstrations of the product to prospective clients.Work with development to help resolve customers technical issues.Work with management and development to help steer future product enhancements.Constant communication with customers to ensure sustained success using ERP product.Represent TST Tooling Software and TSTracker product with upmost respect and integrity.Skills: Excellent communication skills.Ability to quickly learn new software.General understanding of ERP software and purpose of software.Preferred – ERP software experience.Preferred – Knowledge of Tool and Die Industry or Manufacturing IndustryStrong computer skills.Job Type: Full-timePay: $50,000.00 – $70,000.00 per yearBenefits:401(k)401(k) matchingDental insuranceHealth insurancePaid time offProfit sharingVision insuranceSchedule:8 hour shiftMonday to FridaySupplemental Pay:Bonus payAbility to commute/relocate:Clarkston, MI 48346: Reliably commute or planning to relocate before starting work (Preferred)Education:High school or equivalent (Preferred)Experience:Customer Support & Client Services Occupations: 3 years (Preferred)ERP Software: 3 years (Preferred)Work Location: One location

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