Director of Operations Job Vacancy in Topgolf Vineyard, UT – Latest Jobs in Vineyard, UT
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Company Name : Topgolf
Location : Vineyard, UT
Position : Director of Operations
Job Description : Overview:
The Director of Operations leads their venue in providing best-in-class service with hospitality for our Guests. The Director of Operations sets the big-picture direction for their venue and work along side with their leaders and teams to ensure our Guests have the best times of their lives.
The Director of Operations ensures venue leaders build strong teams – through effective hiring, scheduling, Associate development and by driving team engagement. They are also responsible for all venue business functions – executing flawless operational activities, upholding processes and standards, maximizing financial performance, building relationships with their community and growing the Topgolf brand.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Key Responsibilities:
How You’ll Do It
Supervise venue leaders in providing best-in-class service
Coach and develop their direct reports
Drive Associate engagement
Uphold operating standards and drive Guest and team safety and satisfaction
Hold leaders accountable for managing venue operations
Forecast and control sales and expenses
Hold direct reports accountable for budgets and spending
Delegate and follow-up on the completion of tasks
Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring
Interact with Guests to check on the quality of their experience
Leverage business metrics and trends to drive performance and to maximize profit and revenue
Cultivate relationships with community leaders and organizations to ensure strong connections
Key Qualifications:
What We’re Looking For
15+ years of restaurant, hotel or golf course management experience with at least 5 recent years as General Manager with a restaurant, hotel, or golf environment
Multi-unit management experience is desired but not required
High school diploma or equivalent
Excellent communication, time management and organization skills
Ability to work on a team
Energy and enthusiasm
A high level of self-awareness, receptivity to change and integrity
Ability to work in extreme weather conditions for extended periods of time
Availability to work varied shifts, including evenings, weekends and holidays
Ability to stand and walk for long periods of time including maneuvering up and down stairs
Ability to obtain required licenses and certifications for your location
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
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