Front Desk Agent Job Vacancy in Sleep Inn & Suites Hurricane, Utah Hurricane, UT 84737 – Latest Jobs in Hurricane, UT 84737

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Company Name : Sleep Inn & Suites Hurricane, Utah
Location : Hurricane, UT 84737
Position : Front Desk Agent

Job Description : We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities

Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates, and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments

Job Type: Part-time
Pay: $10.00 – $12.00 per hour
Schedule:

8 hour shift
Monday to Friday
On call
Weekend availability

Ability to commute/relocate:

Hurricane, UT 84737: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

Customer service: 1 year (Preferred)

Work Location: One location

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