IT Service Desk Technician Job Vacancy in Space Dynamics Laboratory Logan, UT 84341 – Latest Jobs in Logan, UT 84341
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Company Name : Space Dynamics Laboratory
Location : Logan, UT 84341
Position : IT Service Desk Technician
Job Description : Job ID: 8198
SDL supports a variety of missions, including NASA’s vision to reveal the unknown for the benefit of humankind and the Department of Defense’s aim to protect our Nation on the ground, in the air, and in space. Our sensors, satellites, software systems, and science and engineering play an essential role in some missions you’ve heard of, and others that you haven’t. Join our team in our seventh decade of delivering mission success.
We are seeking a full-time IT Service Desk Technician to install, configure, upgrade, secure, and troubleshoot software and hardware on computers running Windows 10/11. The selected candidate will work on advanced projects with system and network administrators and the service desk supervisors. Additionally, this person will serve as a back up to part-time student technicians.
This position is on-site at our North Logan facility, and non-remote.
Required Qualifications:
Must have a high school diploma
Must be a U.S. citizen or lawful permanent resident of the U.S.
Excellent written and verbal communication skills
Self-motivated with a strong work ethic
Reliable and detail-oriented
Able to work independently and as part of a team
Experience with troubleshooting computer hardware and software
Must be able to work 40 hours per week
Preferred Qualifications:
CompTIA A+
CompTIA Security+
Linux operating systems
MacOS, iOS
Dell Warranty Certified
Atlassian Tools (Jira/Confluence)
Procedure documentation
SDL offers competitive salaries and fantastic benefits, including:
Flexible work schedules that fit your style-every Friday off, every other Friday off, possible work from home days, or simply traditional hours
Generous paid leisure and sick leave, ensuring you never miss a special event
A 14.2% employer retirement contribution into a 401(a) account—no matching required!
Favorable company locations with average commute times of less than 15 minutes
Utah State University undergraduate tuition discounts of 50%, full reimbursement for graduate tuition, and free course audits for employees and dependents meeting eligibility requirements
High-quality, low-cost health, dental, and life insurance
A great, highly educated team that works together to solve some of the most fascinating problems on (and off) our planet
We are a growing company that maintains both a family feel and high retention rate with over 90% job satisfaction
Relocation assistance available for most positions
For questions or assistance with the application process or the DoD SkillBridge program, please contact employment@sdl.usu.edu.
EOE including Disability and Vet
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