Account Manager – Remote Canada Job Vacancy in Reason One Toronto, ON – Latest Jobs in Toronto, ON

Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for

Full Details :
Company Name : Reason One
Location : Toronto, ON
Position : Account Manager – Remote Canada

Job Description : Reason One Account Manager
Reason One is hiring! We are in search of a talented Account Manager with agency experience and a drive to empower their team to create strategic proposals for client growth and satisfaction.
Your role
As Account Manager at Reason One, you’ll be creating trusting, long-term relationships with your clients. You’ll put your experience and ideas to work every day, always seeking to nurture, support, and provide value to your clients. We want to see you grow as a strategic thinker —identifying opportunities for client success and pulling in the right teammates and resources to get the job done well.
You’ll be expected to contribute to overall business growth by strengthening existing relationships and establishing new ones.
In this role, you will:

Act as the main strategic and relationship point of contact for your portfolio
Build strong, long-term client relationships with clients by proactively addressing current and future industry and competitive challenges
Be proactive in capitalizing on opportunities for the client while also addressing challenges
Address client queries effectively and in a timely manner

Work closely with clients to plan and implement a digital roadmap aligned with business goals to strategically grow the account and ensure profitability
Identify new opportunities (innovations, incremental enhancements) for the client and effectively communicate those with the project team
Work with digital strategists and product owners to ensure our team’s recommendations and work efforts align with client objectives and priorities

Empathize with client needs and advocate for the client to the internal project team
Generate and prepare reports on the health of each client account, quarterly business reviews, profitability, digital roadmaps and growth strategy
Lead agency teams in scoping projects, creating estimates, and writing contracts for new client work
Ensure the entry of project and opportunity information into the internal project management and CRM tool
Meet the ongoing and specific needs of budget required hours and forecasting per account
Investigate and anticipate client wants and needs
Communicate regularly with remote colleagues

Qualifications

5+ years of digital account management experience in an agency environment
Excellent written and oral communication skills —this is a client-facing role
In-depth knowledge of website implementation and development, system integrations, and online marketing tools

Strong analytical, leadership and facilitation skills
Experience working in content management systems like WordPress and Kentico

Keen attention to detail and budgetary restraints
Experience reporting on client KPIs and working with CRM tools
Able to confidently present and propose solutions to your team and clients
A persuasive and confident approach to projects and client relationships
Ability to respond to and mitigate issues with internal teams and clients
Ability to draft complex statement of work and service level agreements contracts
Experience managing multiple large-scale e-commerce, marketing, and website projects with multiple clients at a time
Able to understand technical jargon and communicate with both technical and non-technical team members

Nice to haves

Degree or related experience in business, marketing, communications, or a related field
Agile methodology experience and/or scrum training

A day in the life

This is a fully remote, work from home position
Work anywhere in Canada but must work EST hours
Collaborate with cross-border teams in the US and Canada
We believe in a reasonable life/work balance and enjoy 40-hour work weeks

Professional development opportunities like conferences and continuing education

Picture yourself here
At Reason One, it’s our mission to help those who do good, do better. That means we seek to partner with purpose-driven brands and organizations — those who strive to change their industry or community in a positive way.
What’s it like to work at Reason One? Simply put, we work with purpose, passion, and a lot of heart. Our values guide the way we work with clients and with each other: We’re team players who deliver quality despite constraints. We’re an agency of self starters, committed to results. And above all else, we’re good humans.
We aim to create a diverse and inclusive environment where every team member feels comfortable bringing their true self to work every day. Join us!
Compensation
We offer a highly competitive salary, which depends on your qualifications and experience within the range of $65,000 – $80,000 CAD. Our salary package also includes:

Health, Dental and Vision Insurance at 90 days
Life, Long Term Disability and Short Term Disability at 90 days
Employee Assistance Program at 90 days
Parental Leave including top-up plan
Laptop and peripherals (keyboard, mouse)
Work from home stipend of $50/month for internet and annual home office expense of $250
Paid sick leave (6 days annually)
Paid vacation leave (15 days annually)
Paid volunteer days (2 days annually)
Professional development opportunities like conferences and continuing education including a training allowance of $800 annually
Performance and compensation reviews annually

FYI

You MUST be currently eligible to work in the US. No exceptions.
Applicants with disabilities who are qualified and selected for an interview will be accommodated upon request.
Please, no agencies or recruiters. We’re happy with the recruiters we have.

This post is listed Under Jobs in General Category

Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company